PCC Technology Lead

Job Summary

The Technology Lead acts as the bridge between client stakeholders and DXC team members and manage overall technical delivery for the platform, balancing people leadership, project execution and technical strategy. The role has accountability for overall technology platform health, delivery and maintaining solutions on the PowerCurve Collections (PCC) platform. The ideal candidate should possess strong technical expertise in PCC, team leadership capabilities and strong stakeholder management experience.

Responsibilities

• Lead cross-functional teams including engineering, QA, BA etc to ship high-impact features while fostering a healthy, inclusive and growth-oriented engineering culture
• Engineering Delivery Leadership, Accountability and collaboration across teams including planning of technical dependencies across squads/initiatives
• Design scalable and maintainable technology solutions using latest best practices
• Implement engineering principles (e.g. automation, code quality, DevOps etc) and Mentor/guide engineers and junior team members
• Stakeholder Collaboration: Work closely with client teams (product, chief engineer, architects, platform lead/head of/project managers), vendors and DXC stakeholders
• Review and Support production deployments and help resolution of critical issues with root cause analysis
• Ensure application/platform performance, security, scalability and observability
• Implementing continuous improvement ideas including advancing platform technology, engineering/squad throughput, automation/innovation and technical delivery output/KPIs/SLAs
• Actively participate in sourcing, interviewing, and onboarding diverse engineering talent to scale the team

Skills Must have

• 15+ years overall experience in managing large-scale or multiple concurrent IT projects with strong engineering background in PCC.
• 10+ years experience in technical leadership roles with 5+ years on PCC.
• Technical Skills: PCC platform expertise, along with : SQL, XML/JSON, API integration, DevOps, CI/CD, Git, BitBucket, JIRA, Confluence.
• Methodologies: Agile (SAFe, Scrum) and SDLC delivery experience.
• Soft Interpersonal Skills: Strong communication, stakeholder engagement, Strong analytical and problem-solving abilities, Leadership and mentoring capabilities.
• Experience managing distributed (onshore/offshore) teams.

Nice to have

• Experience in collections or financial services domain.
• Knowledge of regulatory compliance in credit and collections.
• Relevant Technology certifications.