PCGS Business Development Manager

该职位来源于猎聘 Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo. We are currently looking for a Business Development Manager to support the growth and market development of PCGS across China mainland markets. This role will focus on driving new business, increasing submissions and average sales price, strengthening dealer and collector relationships, and expanding PCGS’s presence with strategic clients and partners. The role will operate in a highly cross-functional environment, partnering closely with marketing, operations, and product teams to ensure the region is well supported while delivering commercial results. This position will be based in Shanghai and will report to the Sales Director, PCGS China. What You’ll Do

• Drive regional business development initiatives to increase submissions, revenue, and average sales price across assigned markets.
• Identify and convert new business opportunities with dealers, collectors, auction houses, trade partners, and other strategic accounts.
• Build, manage, and expand strong relationships across the PCGS client network, with particular focus on high-potential and high-value customers.
• Partner with business leadership to help develop sales programs, pricing strategies, and commercial plans that support profitable growth.
• Work closely with global and regional marketing teams to align campaigns, events, and brand initiatives with local market opportunities and customer needs.
• Support regional trade shows, coin events, and client meetings to drive awareness, engagement, and submissions.
• Facilitate the implementation and effective use of sales tracking, management, and software to improve pipeline visibility and performance measurement.
• Monitor regional market trends, customer behavior, and competitive activity, and provide regular reporting, forecasts, and actionable recommendations to leadership.
• Partner with operations and cross-functional teams to improve service levels, submission workflows, and the overall customer experience.
• Establish long-term, financially focused goals and track progress against key commercial metrics and success measures. Who You Are
• 5-10+ years of experience in business development, sales, account management, or commercial roles, with a track record of driving revenue growth and expanding client relationships.
• Strong relationship builder with the ability to earn trust with dealers, collectors, and strategic partners across international markets.
• Commercially minded and analytically strong, with experience using data, pipeline tools, and market intelligence to guide decisions and prioritize opportunities.
• Effective communicator who can represent the PCGS brand credibly and professionally with customers, partners, and internal stakeholders.
• Highly organized, polished, and detail-oriented, with the ability to manage multiple priorities in both office and field environments.
• Collaborative team player who works well across functions to solve problems and ensure a high level of customer satisfaction.
• Experience in the collectibles, auction, or grading industries.
• Experience with CRM, sales tracking, and marketing platforms is preferred. Language Skills Fluent in English and Mandarin is required.

Travel Requirements Willingness and ability to travel approximately 25-30% of the time for trade shows, customer meetings, and internal collaboration. Compensation Compensation for this position is competitive and will be determined based on experience, qualifications, location, and overall skillset. Collectors集团是全球高价值收藏品第三方认证和评级服务的产业整合者和市场优秀品牌，创立于1986年。旗下包括 Professional Sports Authenticators（PSA）、Professional Coin Grading Services（PCGS）、WATA、Card Ladder和Long Beach Expo Collectibles Trade Show（长滩博览会收藏品交易展）。主营业务为收藏品钱币、交易卡、活动票据、亲笔签名以及纪念品的认证并评级，创新业务涵盖拍卖、展会、仓储、托管、数据服务等各大领域。集团总部位于加州，在美国纽约、华盛顿、新泽西，以及中国上海、中国香港、法国巴黎、日本东京等地均设有分支机构，为全球收藏者提供服务。Collectors China 成立于2013年，是拥有钱币评级、集换式交易卡评级、拍卖机构、文化合作等多元化商业模式的在华总部机构。 我们目前正在招聘一名业务发展经理，以支持PCGS在中国大陆市场的业务增长与市场拓展。该职位将专注于推动新业务、提升提交量及平均成交价、强化经销商与收藏家关系，并扩大PCGS在战略客户与合作伙伴中的影响力。该岗位将在高度跨部门协作的环境中开展工作，与市场、运营及产品团队紧密合作，确保区域业务获得充分支持，同时实现商业成果。本职位常驻上海，向PCGS中国区销售总监汇报。 岗位职责：

• 推动区域业务发展计划，提升负责市场内的提交量、收入及平均成交价。
• 识别并开拓与经销商、收藏家、拍卖行、行业合作伙伴及其他战略客户的新业务机会。
• 建立、管理并拓展PCGS客户网络中的牢固关系，重点关注高潜力、高价值客户。
• 与业务领导层合作，共同制定销售计划、定价策略及商业方案，支持盈利增长。
• 与全球及区域市场团队紧密配合，使营销活动、展会及品牌举措与本地市场机会及客户需求相匹配。
• 支持区域性行业展会、钱币活动及客户会议，提升品牌认知度、客户参与度及送评量。
• 推动销售追踪与管理软件的实施和有效使用，提升销售管道可见性与绩效衡量。
• 监测区域市场趋势、客户行为及竞争动态，定期向管理层提供报告、预测及可执行的建议。
• 与运营及跨部门团队协作，提升服务水平、送评流程及整体客户体验。
• 制定长期、以财务为导向的目标，并跟踪关键商业指标与成功指标的进展。 任职要求：
• 5-10年以上业务发展、销售、客户管理或商务相关工作经验，具备推动收入增长及拓展客户关系的实际业绩。
• 出色的关系建立能力，能够赢得国际市场经销商、收藏家及战略合作伙伴的信任。
• 具备商业思维与分析能力，熟练运用数据、销售管道工具及市场情报来指导决策和机会优先排序。
• 有效的沟通能力，能够专业、可信地代表PCGS品牌与客户、合作伙伴及内部利益相关者沟通。
• 高度条理性、举止得体且注重细节，能够在办公室及出差环境下管理多项优先事项。
• 具备协作精神的团队成员，能跨部门有效合作解决问题，确保客户高度满意。
• 拥有收藏品、拍卖或评级行业经验者优先。
• 熟悉CRM、销售跟踪及市场平台者优先。 语言能力： 需流利使用英语和普通话。 出差要求： 愿意并能够将约25-30%的工作时间用于出差，参加行业展会、客户会议及内部协作。 薪酬待遇： 该岗位的薪酬具有竞争力，将根据经验、资历、工作地点及综合技能水平确定。 As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. 在我们的面试过程中，我们要求候选人在视频面试时打开摄像头。这有助于促进有意义的对话，并让我们营造一个与标准工作环境非常相似的面试体验。某些面试环节可能会通过电话进行。对于远程职位，根据我们的判断，候选人可能会被要求在面试的最后阶段参加现场面试。 我们理解，可能偶尔会有需要特殊安排的情况，我们很乐意就此进行讨论。你的招聘人员将能够阐明期望，并回答你的任何问题。