PDI Technician

Job Title: Pre-Delivery Inspection / Prep

Job Category: Full-time / Non-Exempt

Level/Salary Range: 27,560.00 – 37,440.00 per year

Position: Shop / Service Department

**Reports to:**Shop Foreman

APre-Delivery Inspection for Delmarva RV Center Inc is responsible for greeting visitors in a friendly, interested, and helpful manner while also delivering exceptional customer service in addition performs routine service inspections or tests and completes standard maintenance jobs. The PDI is a very important step in the buying process. The Pre-Delivery Inspection is responsible for the prep of the RV / camper for the delivery to the customer. This will include providing a comprehensive inspection including but not limited to interior and exterior, window and door operations, awnings and slide operations, water pressure tests, appliance testing and provide a demonstration for new RV / camper owners

of how to operate the RV / camper systems such as awning and slide features, ventilation, plumbing and heating. The basic responsibilities include, but not limited to; Exterior / interior cleaning, Inspection and minor repairs, and presentation / demonstration for new owner(s). Strong customer service skills are required.

ESSENTIAL RESPONSIBILITIES

• Complete comprehensive inspection including but not limited to interior and exterior, window and door operations, awnings and slide operations, water pressure tests, appliance testing.
• Ensure all appliances and mechanical parts are in working order prior to delivery to customer.
• Ensure electric and plumbing fixtures are in working order prior to delivery.
• Completion of company supplied check sheets and other related forms as documentation of verification of completion of work.
• Provide a demonstration for new RV / camper owners of how to operate the RV / camper systems such as awning and slide features, ventilation, plumbing and heating.
• Cleaning interiors and exteriors in compliance with all company standards and client requests.
• Operating steamers, hoses, vacuums, and other equipment to meet service expectations.
• Using cleaning, protective, and restorative agents to maintain and enhance the appearance of RV's and campers.
• Managing inventory and reporting as necessary for reordering supplies.
• Performs routine service inspections or tests and completes standard maintenance jobs.
• Responding to client inquiries and fulfilling their requests. Communicating with coworkers, supervisors, and consumers to ensure timely deliveries.

QUALIFICATIONS / SKILLS

• Attention to detail with excellent customer service, communication, and interpersonal skills.

• Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.

• Good communication, organizational skills, and learning skills

• High level of energy and excellent work ethic

• Effective communication skills, ability to communicate effectively, both orally and in writing

  with co-workers

  and customers

• Team-player able to work on their own initiative in a dynamic, fast paced, challenging

  environment.

• Maintain integrity and confidentiality.

• Valid state driver’s license.

• Bending, squatting, kneeling, reaching above shoulder level, pushing, and pulling are

  required on a constant basis.

• Candidates must be able to maneuver in tight spaces, climb stairs, and use hands for

  grasping and fine manipulation; good manual dexterity and balance while working off the

  ground is required.

• The worksite is up to 100% outdoors. Outdoor worksites are exposed to various weather

  conditions.

HOURS PER WEEK / WORKING DAYS

Monday through Saturday scheduled a total of 40 hours. If working on Saturday, you will be scheduled off on a weekday.