Peer Support Specialist

Peer Support Guide — Remote, Set Your Own Rate (Independent Contractor)

Please Apply on https://experienceknows.com/auth?mode=signup

Earnings vary by rate and volume — see below.BenefitsNone. This is a 1099 contractor role, not employment.Application requiresShort written response + proof of peer support certificationPosting bodyYou already know how to do this. Get paid for it.

Experience Knows is a peer support platform. People come to us facing addiction, alcoholism, grief, chronic illness, caregiving, toxic relationships, and more — and we connect them with someone who has already walked that road.

That person is a Guide. Not a therapist, not a counselor, not a volunteer. A trained peer with real lived experience, meeting someone on level ground by video, at a rate the Guide sets themselves.

More than 1,500 people across North America have used the platform. Our mission is straightforward: to ensure that no one has to face life's challenges alone.

Most platforms ask you to wait for strangers to find you. We'd rather you didn't wait.

If you already have people you work with — a group you facilitate, folks you support informally, a following built from talking honestly about what you came through — you can bring them here and get paid properly for work you may already be doing for free. We give you the scheduling, the video room, the payment processing, the reminders, the no-show protection, and more, so you can stop running all of that out of your texts and your calendar.

We also send Guides clients from our own directory and matching — but you don't have to wait on that to start earning.

What you'd do

• Hold 30- or 60-minute video sessions with people facing something you've faced yourself
• Offer non-clinical peer support: wellness, goals, everyday coping tools, and the honest reassurance that comes from someone who's been there
• Set your own rate and your own availability, and work as much or as little as fits your life
• Work entirely from home

What we require

Lived experience. Guides are here because of what they personally came through. Tell us about it when you apply.

Our Guide Test and Crisis Framework. Both are completed during onboarding, at no cost, before your first session. The Guide Test covers how peer support works and where its boundaries sit. The Crisis Framework covers what to do when someone is in danger — recognizing it, responding, and handing off to emergency services. Nobody guides here without passing both.

The basics. 18 or older, a private space and reliable internet for video, and a Stripe account for payouts.

You ideally also have:

A peer support certification. A state credential such as Ohio's Certified Peer Recovery Supporter (CPRS) or your state's equivalent, or the national Certified Peer Specialist (NCPS) credential. You'll upload it during onboarding.

Membership is optional

You do not have to pay anything to be a Guide. Accepted Guides start on our free Basic level and can hold sessions, take payment, and get paid without ever subscribing.

Optional paid memberships add tools and reduce what we take:

Paid levels also add profile topics, a video intro, better placement in our directory, session notes, recurring bookings, and faster support. Annual pricing runs about two months free. Hold five paid sessions in a calendar month and your next month of membership is free, at every level, applied automatically. Cancel any time from your dashboard in one click.

What this is not:

• Not therapy. Guides don't diagnose, prescribe, provide therapy, or give medical, legal, or financial advice. Peer support is non-clinical and doesn't replace clinical care.
• Not employment. Guides are independent contractors responsible for their own taxes and insurance. No benefits, no salary, no guaranteed hours.
• Not crisis work. Guides aren't first responders. If someone is in immediate danger, you refer them to 911 or emergency services.

How to apply: https://experienceknows.com/auth?mode=signup

Questions: [email protected] · experienceknows.com

Experience Knows LLC is an equal opportunity organization. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. People in recovery and people with lived experience of the conditions we support are strongly encouraged to apply.

Pay: $1.00 - $150.00 per hour

Work Location: Remote