Shelter Services
Peer Support Worker -
1 month ago
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Important information
Contract type:
Freelance / Contract, Temporary
Location:
Toronto, ON, Canada
Work mode:
Onsite
Published on:
21 September 2026
What they need
Peer Support Worker
Contract: 3- 4 Months
Job Summary:
We are hiring Peer Support Workers to support individuals experiencing homelessness, addiction, and mental health challenges. This role uses lived experience, harm reduction principles, and peer-based approaches to create a safe, welcoming environment for our guests. Lived experience with homelessness or substance use is a strong asset and encouraged.
Responsibilities:
- Provide a safe, supportive, and non-judgmental space for shelter guests
- Engage authentically with individuals experiencing homelessness, addiction, and crisis
- Apply harm reduction principles in all interactions
- Respond to overdoses using proper protocols (including oxygen & naloxone administration)
- Build trust and support guests using peer-informed approaches
- Monitor the environment for safety and wellbeing
- Assist with conflict de-escalation using trauma-informed methods
- Connect clients with services, resources, and additional supports
- Communicate effectively with team members and supervisors
- Complete documentation, incident reports, and daily notes
- Support general shelter operations as needed
- Complete daily Programming.
Qualifications:
- Lived experience with homelessness, addiction, or recovery (strong asset)
- Knowledge of harm reduction and overdose response
- Ability to remain calm and empathetic in high-stress situations
- Strong communication and interpersonal skills
- Understanding of trauma-informed and person-centered support
- Ability to work effectively in a team in a fast-paced shelter environment
- Reliability, professionalism, and a commitment to supporting vulnerable populations
Contract Details:
- 3-4 month contract. Starting in November
How to Apply:
Please submit your resume and a brief cover letter outlining your interest and relevant experience.
Job Type: Fixed term contract
Contract length: 3 months
Pay: From $22.00 per hour
Work Location: In person
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