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Pega Senior Developer (CSSA) – Production Support / Clearance
Job ID: 10855647 Location: Toronto, ON Work Model: Hybrid Salary: CAD $90,000–$120,000 + Benefits Experience: 8–10 Years
Job Overview
We are seeking an experienced Pega Senior Developer / Senior System Architect (CSSA) with strong expertise in Pega Platform development, application operations, and production support.
The successful candidate will have hands-on experience supporting business-critical Pega applications, troubleshooting production incidents, performing root cause analysis, and managing application changes and releases.
Key Responsibilities
<ul>
<li>Develop, enhance, and support enterprise applications using the Pega Platform.</li>
<li>Provide application operations and production support for business-critical Pega applications.</li>
<li>Troubleshoot and resolve application and production issues.</li>
<li>Manage Incident, Problem, and Change Management activities.</li>
<li>Perform detailed Root Cause Analysis (RCA) and implement permanent fixes.</li>
<li>Support Pega case management, workflows, business rules, and integrations.</li>
<li>Investigate application performance, integration, and processing issues.</li>
<li>Coordinate application deployments and release management activities.</li>
<li>Support production validation and post-deployment stabilization.</li>
<li>Collaborate with Business, Development, Infrastructure, and Support teams.</li>
<li>Maintain technical documentation, support procedures, and operational knowledge.</li>
<li>Communicate incident status, risks, and resolutions to stakeholders.</li>
</ul>
Required Qualifications
<ul>
<li>8–10 years of overall IT experience with significant experience working with the Pega Platform.</li>
<li>Pega Certified Senior System Architect (CSSA) certification is mandatory.</li>
<li>Strong hands-on experience in Pega application development and production support.</li>
<li>Strong background in Application Operations / Production Support.</li>
<li>Experience with Incident, Problem, and Change Management processes.</li>
<li>Strong knowledge of Pega architecture, case management, workflows, and integrations.</li>
<li>Proven experience troubleshooting production issues and performing Root Cause Analysis.</li>
<li>Knowledge of application deployment and release management processes.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Must be eligible to meet required security clearance and background verification requirements.</li>
</ul>
Technical Environment
Pega Platform, Pega CSSA, Case Management, Business Process Management, Integrations, Production Support, Application Operations, Incident Management, Problem Management, Change Management, Root Cause Analysis, Release Management, Deployment
Preferred Candidate
The ideal candidate is a senior-level Pega professional who combines strong Pega development expertise with extensive production support and application operations experience. The candidate should be comfortable working on business-critical applications, resolving complex production issues, coordinating releases, and communicating effectively with technical and business stakeholders.
Compensation and Work Arrangement
Salary: CAD $90,000–$120,000 per year + Benefits Location: Toronto, Ontario Work Arrangement: Hybrid Experience Required: 8–10 years
How to Apply
Please apply with your updated resume and relevant Pega experience.
Pega Senior Developer (CSSA) – Production Support / Clearance
Job ID: 10855647 Location: Toronto, ON Work Model: Hybrid Salary: CAD $90,000–$120,000 + Benefits Experience: 8–10 Years
Job Overview
We are seeking an experienced Pega Senior Developer / Senior System Architect (CSSA) with strong expertise in Pega Platform development, application operations, and production support.
The successful candidate will have hands-on experience supporting business-critical Pega applications, troubleshooting production incidents, performing root cause analysis, and managing application changes and releases.
Key Responsibilities
<ul>
<li>Develop, enhance, and support enterprise applications using the Pega Platform.</li>
<li>Provide application operations and production support for business-critical Pega applications.</li>
<li>Troubleshoot and resolve application and production issues.</li>
<li>Manage Incident, Problem, and Change Management activities.</li>
<li>Perform detailed Root Cause Analysis (RCA) and implement permanent fixes.</li>
<li>Support Pega case management, workflows, business rules, and integrations.</li>
<li>Investigate application performance, integration, and processing issues.</li>
<li>Coordinate application deployments and release management activities.</li>
<li>Support production validation and post-deployment stabilization.</li>
<li>Collaborate with Business, Development, Infrastructure, and Support teams.</li>
<li>Maintain technical documentation, support procedures, and operational knowledge.</li>
<li>Communicate incident status, risks, and resolutions to stakeholders.</li>
</ul>
Required Qualifications
<ul>
<li>8–10 years of overall IT experience with significant experience working with the Pega Platform.</li>
<li>Pega Certified Senior System Architect (CSSA) certification is mandatory.</li>
<li>Strong hands-on experience in Pega application development and production support.</li>
<li>Strong background in Application Operations / Production Support.</li>
<li>Experience with Incident, Problem, and Change Management processes.</li>
<li>Strong knowledge of Pega architecture, case management, workflows, and integrations.</li>
<li>Proven experience troubleshooting production issues and performing Root Cause Analysis.</li>
<li>Knowledge of application deployment and release management processes.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Must be eligible to meet required security clearance and background verification requirements.</li>
</ul>
Technical Environment
Pega Platform, Pega CSSA, Case Management, Business Process Management, Integrations, Production Support, Application Operations, Incident Management, Problem Management, Change Management, Root Cause Analysis, Release Management, Deployment
Preferred Candidate
The ideal candidate is a senior-level Pega professional who combines strong Pega development expertise with extensive production support and application operations experience. The candidate should be comfortable working on business-critical applications, resolving complex production issues, coordinating releases, and communicating effectively with technical and business stakeholders.
Compensation and Work Arrangement
Salary: CAD $90,000–$120,000 per year + Benefits Location: Toronto, Ontario Work Arrangement: Hybrid Experience Required: 8–10 years
How to Apply
Please apply with your updated resume and relevant Pega experience.
Email: <a href="mailto:p.bansal@excellentconsultancy.net" rel="nofollow noopener" target="_blank">p.bansal@excellentconsultancy.net</a>
Pay: $90,000.00-$120,000.00 per year
Work Location: Hybrid remote in Toronto, ON (Toronto District)

Pega Senior Developer (CSSA) – Production Support / Clearance

Pega Senior Developer (CSSA) – Production Support / Clearance

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