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People Advisor

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Hybrid

People Advisor

City Beach

People Advisor

Skills

Performance ManagementCompliance

1 month ago

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Important information


Contract type:

Permanent

Location:

Brisbane QLD, Australia

Work mode:

Hybrid

Published on:

22 September 2026

What they need


About Us

At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome at City Beach, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms. 

Position

The People Advisor provides operational human resource support and advice to leaders and team members across the employee lifecycle.  This role partners with leaders and team members to deliver practical, compliant and people focused solutions that are fair and consistent.

Key Responsibilities

  • Provide advice to leaders on employee relations, people compliance, safety, wellbeing and injury management that is timely and accurate.
  • Manage employee relations cases, including consultations, workplace investigations, performance management and terminations.
  • Manage team member and customer injuries, providing coaching to leaders on how to support injuries in the workplace and mitigate safety risks. This includes supporting the management of non-work-related injuries.
  • Work with a third party to support team member workers compensation claims.
  • Assist in managing claims raised against City Beach from the Fair Work Commission and the Workplace Health and Safety Regulators.
  • Provide proactive education to leaders on employment relations and industrial relations frameworks and changes.
  • Create and maintain contracts, policies, procedures, toolkits and resources.
  • Create, maintain and deliver training content and resources, with a focus on building leadership capability and evolving the team member experience.
  • Maintain up to date knowledge of applicable Awards, Enterprise Agreements, the Fair Work Act and National Employment Standards, maintaining updates to policies, procedures and processes to mitigate risk to City Beach.
  • Lead and contribute to People & Culture projects and initiatives.
  • Other duties as directed by the Head of People & Culture and People & Culture Manager.

Skills & Experience

  • Sound working knowledge of employment legislation, Modern Award framework and National Employment Standards.
  • Working knowledge of HR Information Systems.
  • Ability to diagnose people related matters and provide coaching and feedback as required.
  • Consultative approach and continuous improvement mind-set.
  • Strong communication skills.
  • At least 2 years’ experience as a HR generalist and tertiary qualifications will be highly regarded.
  • Employment relations advisory experience essential.
  • Exposure to WHS will be highly regarded.

Why Join Us

  • Work from home 1 day per week.
  • 40% team member discount for you, your friends and family to access.
  • Access to our Beach Benefits Program where we have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts.
  • Access to Psych Health our Employee Assistance Program.
  • Prezzee Gift Cards for major milestones and yearly anniversary celebrations.
  • Weekly shared morning tea to celebrate team member milestones.
  • Social drinks every week.

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