People & Culture Coordinator

Who you are

• No HR background required — what matters far more is genuine strength in system administration, technology, and producing professional-standard reporting and presentations
• Confident and proactive user of digital tools, AI platforms and automation, comfortable being the person who makes systems work for everyone else
• Strong emotional intelligence — this is a first point of contact role for colleagues with real, sometimes sensitive, People queries
• Genuinely energised by culture and events, not just administering them but bringing creative ideas to how they land
• Strong organisational skills with high attention to detail, able to manage multiple processes and deadlines without errors
• Comfortable working from the office four days a week; this is a role built on being visibly present and available

What the job involves

• Board Intelligence’s People & Culture function is building an AI-first operating model, and this role is central to making that function work day to day.
• The P&C Coordinator provides high-quality operational and administrative support across the full function, is the first point of contact for People queries, and brings genuine energy to how culture shows up across the business
• This role doesn’t require an HR background. What it requires is someone who is excellent with systems, technology, and producing polished reporting and presentations, paired with strong emotional intelligence, because this person is often the first human a colleague speaks to with a People query.
• It works in close partnership with the People Advisor day to day (including supporting payroll, which the People Advisor owns), with a dotted line into the Senior Talent Partner for recruitment coordination, and plays an active role in culture activity led by the PX Advisor.
• Act as the first point of contact for People & Culture queries, using automation and AI-enabled workflows to resolve first-level queries at pace, and triaging second-level queries to the right team member with clear context and a suggested next step
• Support the People Advisor with monthly payroll inputs, new starters, leavers, salary changes and benefit updates — the People Advisor owns payroll; this role provides the coordination and accuracy that keeps it running smoothly
• Coordinate visa applications, renewals and right to work processes, maintaining an accurate tracker and flagging upcoming renewals well in advance
• Support the full employee lifecycle administratively: onboarding, probation tracking, documentation, and offboarding
• Act as day-to-day system administrator for the HRIS, managing user access, workflows and first-level query resolution
• Maintain accuracy and integrity of people data across HR systems, producing clean, professionally presented reports and presentations for the CPO and wider team
• Act as a visible culture champion, living and breathing Board Intelligence’s values day to day, and bring innovative, energising ideas to how the People function shows up for employees
• Participate actively in employee engagement and culture activity led by the PX Advisor — socials, events, recognition moments — contributing ideas and hands-on delivery
• Support recruitment coordination, early careers logistics and candidate experience alongside the Senior Talent Partner

Benefits

• Commission plan & pension scheme
• 26 days holiday each calendar year
• Bupa health & dental cover (including Babylon Virtual GP)
• Group life insurance (4x annual salary)
• Employee Assistance Program and Bereavement Counselling & Probate Helpline
• Daily breakfast, drinks, fruit and snacks
• Regular training & development, mini MBA series, lunch & learns
• AIG Smart Health (virtual GP app)
• Season Ticket Travel Card Loan and Cycle to Work Scheme
• Eye test vouchers and Flu Jabs
• Gym membership discounts
• Regular company socials. Friday drinks