People & Operations Manager

People & Operations Manager
Noida, India | HR & Operations | Full-time

About Rise
Rise is a Canadian HR, payroll and benefits technology company with a growing team in Noida. As we continue to expand our presence in India, were looking for an experienced People & Operations Manager to help us build an exceptional workplace and ensure our Noida operations run smoothly.
This is a broad, hands-on leadership role for someone who is equally comfortable working with people, solving operational problems, managing external partners, and creating a great employee experience.

About the role
You’ll take ownership of the day-to-day people and office operations for our Noida team. Working closely with leaders in India and Canada, you’ll be a point of contact for employees throughout their time at Rise and help managers handle people matters with care and consistency.
Your work will span employee support and HR processes, alongside the practical needs of running an office. You’ll have room to improve how things work, resolve issues as they arise and help shape the employee experience as the team grows.

The day-to-day

• Support employees and managers on day-to-day people matters, helping build an inclusive culture with clear expectations for performance.
• Manage onboarding, offboarding and employee records, and support local recruiting as the team grows.
• Coordinate performance management, employee engagement, recognition, learning and team-building activities.
• Develop and implement local HR policies with leadership, and work with payroll, finance, legal and external advisors to support compliant employment practices and office operations.
• Run the Noida office day-to-day, managing facilities and supplies and coordinating equipment and IT needs with the appropriate teams.
• Manage landlord and vendor relationships, including contract negotiations, pricing and service levels.
• Manage office budgets and expenses, and maintain accurate contracts and operational records.
• Partner with leaders in India and Canada on company-wide initiatives and local operational priorities.
• Identify and resolve operational issues, improving processes and the employee experience.

About you

• You bring 5+ years of experience in HR, People Operations, office operations or a similar role.
• You understand Indian employment practices and HR administration, and can translate policies into clear, practical guidance.
• You have experience managing an office and external vendors, including negotiating contracts and service levels.
• You build trust with employees and managers and handle people matters thoughtfully.
• You stay organized across competing priorities, solve practical problems and follow through without waiting for direction.
• You communicate clearly in written and spoken English.
• Bonus: Experience in a technology company or fast-growing organization.
• Bonus: Experience working with international or North American teams.

Why Rise
At Rise, you’ll have the opportunity to play an important role in building our growing Noida operation. You’ll work directly with senior leaders, have meaningful ownership over the employee experience, and help shape how we operate as our team continues to grow.
If you’re a strong people leader who also loves making things happen, we’d love to hear from you