People Coordinator

Who you are

• We’re looking for someone who is organised, proactive and genuinely passionate about creating great employee experiences!
• We’re looking for someone who spots opportunities, thinks creatively, and helps us continuously evolve how we work
• Experience handling People Operations or HR administration responsibilities
• Strong organisational skills and the ability to manage multiple priorities with confidence
• A proactive mindset with a natural curiosity for improving processes and solving problems
• Excellent communication skills and the ability to build strong working relationships across teams
• Ideally you have hands-on experience using HR systems and recruitment platforms
• An understanding of UK employment practices and compliance requirements is beneficial
• A growth mindset and enthusiasm for learning new skills and developing professionally is essential!

What the job involves

• You will be joining a close-knit, global People Team that is passionate about high-quality employee experiences and driving a high-performance culture. Based in our Camden, UK office, you will report to the Head of People while collaborating deeply with our US, UK, and South African based partners to ensure a unified global strategy. We are huge advocates for our "MOOsters" and act as a bridge between business needs and employee delight
• You’ll play a key role in shaping the day-to-day employee experience at MOO. From onboarding new MOOsters to supporting People projects and keeping our systems running smoothly, you’ll be at the heart of how we support our teams
• You won’t just maintain processes - you’ll actively look for ways to improve them
• You’ll work closely with managers, employees, and the wider People Team to deliver a seamless, thoughtful, and compliant experience across the employee lifecycle
• Onboarding and Inductions: Work closely with the People Operations Generalist on the onboarding experience for all New Starters in the UK. Preparing, issuing and filing all relevant paperwork and running the the in-person induction ensuring that new MOOsters feel connected and set up for success
• Contractual changes: Prepare documentation as necessary, updating databases and trackers ensuring information on all staff is accurate, complete and processed in line with all applicable data protection legislation
• Performance management: Administer the probationary review and performance management programs, including notifying managers of upcoming reviews, tracking completion and setting up review cycles
• Off boarding: Manage the leaver process, ensuring all offboarding administration is completed efficiently and compliantly and conducting exit interviews
• Employee engagement: Support the delivery of employee surveys through Culture Amp, including engagement, onboarding, 90-day and exit interviews
• HR Systems: Become a super user of all our People systems, supporting MOOsters with questions and queries and running data imports and reports as needed
• Payroll: Partner with the People ops team and finance to ensure all employee changes are processed accurately and on time
• Pension: Ensure compliance with UK pension auto-enrolment requirements
• Compliance: Ensure Right to Work checks and employee documentation meet UK legislative requirements
• Projects: Contribute to key People Team projects as needed

Benefits

• Combined Holiday: 34 days of vacation and company holidays. With even more days off the longer you’re here
• 401(k) retirement plan: We’ll match 100% of your contributions up to 5%
• Paid parental leave: Up to 16 weeks’ for the primary parent; two for the secondary parent
• Healthcare: Including a choice of plans with UnitedHealthcare
• Life Insurance: Four times your salary to your chosen beneficiary
• Vision and dental insurance: Choice of plans to cover you and your family
• Feel at home anywhere: With flexible working, casual dress, free snacks and more
• MOO discounts: Free print for you. 30% off for your friends and family