People Data & HR Operations Assistant

Job Advert

Help shape a data-driven and customer-focused People function

Our people are at the heart of everything we do. We're looking for a People Data & HR Operations Assistant to join our People Team and play a key role in ensuring our people processes, systems and data are accurate, efficient and compliant. Working alongside colleagues across the business, you'll help deliver high-quality People services that support employees throughout their journey with us. This is an exciting opportunity for someone who enjoys working with data, systems and processes, while also making a real contribution to the employee experience. Whether you're producing workforce insights, supporting payroll governance, maintaining people systems or helping to improve the way we work, you'll be part of a team committed to continuous improvement and delivering excellent service.

What You'll Do

• Maintain and improve the quality, accuracy and integrity of employee data across our People systems.
• Produce reports, dashboards and workforce insights that support informed decision-making.
• Support payroll validation and governance activities, ensuring employee changes are accurately processed.
• Monitor compliance activities including Right to Work checks, employee records and audit requirements.
• Assist with onboarding, offboarding and other key employee lifecycle activities.
• Support employee relations processes, including confidential note-taking and record management.
• Act as a key point of contact for People systems and employee data queries.
• Contribute to projects and initiatives that improve People processes, systems and reporting.
• Support the administration of employee benefits and wider People Team activities.

What You'll Need

Essential

• Experience working within an HR, People Operations or HR Administration environment.
• Experience maintaining HR systems and employee records.
• Experience producing, analysing and presenting data and management information.
• Experience supporting payroll administration, validation activities or payroll governance processes.
• Experience undertaking compliance checks, audits or data quality reviews.
• Strong Microsoft Excel skills, including the use of formulas, data analysis and reconciliation.
• Excellent attention to detail and commitment to data accuracy.
• Strong organisational and communication skills.
• Ability to handle sensitive and confidential information appropriately.

Desirable

• CIPD Level 3 or Level 5 qualification, or willingness to work towards a qualification.
• Experience working within a regulated, transport or rail environment.
• Knowledge of UK employment legislation and Right to Work requirements.
• Experience supporting workforce analytics, reward or pay-related activities.
• Experience using HR Information Systems, preferably IRIS Cascade.

What We Offer

As part of the Transport for London family, we offer:

• Free travel on the TfL network for you and a nominated partner/family member.
• 75% discount on National Rail Season Tickets.
• Defined Contribution Pension Scheme with up to 10% employer contribution.
• Interest-free season ticket loan.
• Salary Sacrifice EV Car Leasing and Cycle to Work schemes.
• Doctor Care Anywhere healthcare access.
• Perkbox discounts and rewards.

Closing Date: 18th October 2026

At KeolisAmey Docklands, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to be their authentic self. We welcome applications from all backgrounds and experiences and encourage candidates to apply even if they don't meet every requirement listed.

Please note: If you are successful and offered the role, you will be required to undergo a Baseline Personnel Security Standard (BPSS) which must be deemed satisfactory by the company. This will include a Disclosure and Barring Service (DBS) check, verification of your home address, employment reference checks covering the last three years and your right to work in the UK.