People Experience Coordinator

We are seeking a part-time People Experience Coordinator who will work a 0.6 week ideally across 3-4 days, and largely be based in the office for those working hours. We are very flexible here at Fluent Commerce and open to discussing a structure that works for you!

The People team at Fluent are responsible for increasing employee engagement and efficiency by developing systems, processes and programs to support our rapid growth and ensure that our Fluent staff have an amazing employee experience. We are looking for a People Experience Coordinator to join this team and support the VP, People & Culture in the rollout of these employee experiences. This role will also oversee office administration including managing onboarding and offboarding, ensuring office maintenance and upkeep and employee engagement events. If you’re passionate about others and contributing to a growing organisation, then becoming our People Experience Coordinator is the perfect career path for you!

Key Responsibilities:

• We want people to be blown away by how incredible the Fluent preboarding and onboarding experience is. You'll partner with the People team on ways we can 'wow' our new starters and support our leaders. This could range from coordinating new starter equipment, Welcome Packs, desk setup, and more.
• Manage office maintenance, shipping, supplies and snacks.
• You will support internal communication to ensure employees are kept informed and motivated including our People & Company newsletter.
• Help coordinate events in the office to boost engagement (e.g. Holiday Party, International Women’s Day, RU OK? Day, etc).

Skills, Knowledge & Expertise:

• Ideally you’ll have worked in Events, Office Management or in People Operations specialising in delivering the best employee experience possible or studying towards completion in Human Resources or Event Management.
• Excellent communication, interpersonal and relationship management skills moving regularly between the tactical and strategic priorities.
• Ability to work cross-functionally and balance collaboration and communication with multiple stakeholders across various departments and functions.
• Ability to act with integrity and ethics in handling confidential information.
• Ability to be tactical and make timely, effective, people-first decisions.

Job Benefits:

• Flexibility:
  • Work on your terms, when and where it suits you, while embodying our company culture.
• Flexible and supportive leave policies:
  • Including generous paid parental leave and paid leave for your birthday so you can celebrate you.
• Culture is key:
  • We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.
• Advance your career:
  • We invest in your future by providing an allowance to help accelerate your learning and professional development.
• Bring your whole self to work:
  • At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).

About Fluent Commerce

Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia and with teams across Europe, U.S and APAC. We’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

At Fluent Commerce, we are committed to enabling everyone to feel included and valued. We believe our culture & competences are stronger with diverse experiences and perspectives.

That's why Flexy is one of our core values, we embrace flexibility around hybrid working and working hours.

We are not looking for someone who checks every single box; we’re looking for lifelong learners and people who can make us better with their own experiences. We value your uniqueness so that you can be your authentic self at work.

All qualified applicants will receive consideration for employment without regard to age, ethnicity, family, gender identity, marital status, physical or mental disability, neurodivergence, sexual orientation, or any other characteristic protected by applicable laws.

Application Deadline

November 30, 2026

Department

People & Culture

Employment Type

Fixed Term - Part Time

Location

Australia

Workplace type

Hybrid

Reporting To

Alex Pusenjak

This role's hiring manager:

Alex Pusenjak