People Experience Coordinator

About The Role

Summary

The People Experience Coordinator is a hands-on role supporting the delivery of a positive and engaging employee experience across the business. The role coordinates key People activities, communications, systems, reporting and engagement initiatives, helping ensure day-to-day People processes run smoothly and colleagues receive a consistent, high-quality experience. The successful individual will bring energy, organisation and a proactive mindset, taking ownership of tasks, following actions through and identifying practical ways to improve how People activities are delivered.

Role responsibilities

• Support the delivery of People initiatives, events and engagement activities.
• Coordinate key colleague lifecycle activities, including onboarding, offboarding and recognition.
• Create and maintain engaging People communications and content.
• Administer People systems, processes and resources.
• Produce People reporting, data analysis and social value reporting requirements.
• Provide effective operational and coordination support across the People team.

Your skills / experience

• Strong organisational skills, with the ability to manage multiple activities and deadlines.
• A proactive, positive and solutions-focused approach, with the confidence to take ownership and follow tasks through.
• Excellent attention to detail and a commitment to delivering accurate, high-quality work.
• Clear written and verbal communication skills, with the ability to create engaging and accessible content.
• Comfort working with data, reports and digital tools, including Microsoft Office applications.
• Strong interpersonal skills and a genuine interest in creating a positive colleague experience.
• Ability to work collaboratively, respond flexibly to changing priorities and provide reliable support.
• Previous experience in a coordination, administration, customer service, events or People-related environment would be beneficial.

Key competencies

• Proactive and Energetic
• Organisation and Prioritisation
• Ownership and Accountability
• Attention to Detail
• Communication and Engagement
• Collaboration and Relationship Building
• Adaptability and Problem Solving
• Continuous Improvement
• Discretion and Professionalism

About Us

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech learning partner in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.

We believe skills alone aren’t enough but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships and instructor-led training, and self-paced learning.

Please find out more about us at https://www.qa.com/about/careers/