People Generalist

Who you are

• 4+ years of relevant experience, ideally in a generalist, business partner, consultant, or operations role in a fast-paced company
• Experience supporting employees and managers with day-to-day questions and processes
• Familiarity with core HR processes including onboarding, benefits, performance management, and compliance
• Experience or strong interest in leveraging AI to optimize and automate workflows
• Excellent communication (written and verbal) and influencing skills
• Strong judgment and ability to handle sensitive and confidential information with discretion
• Strong organizational skills and high attention to detail, with the ability to manage multiple priorities simultaneously
• Comfortable navigating ambiguity in a fast-paced, growing organization
• A collaborative, low-ego approach and willingness to roll up your sleeves. Resilience, flexibility and the ability to work quickly and effectively cross-functionally
• Proficient in using HRIS systems and comfortable learning new tools; genuine interest in building a career in People/HR
• Resourceful and curious, with the ability to work through unfamiliar problems as a fast, adaptable learner
• Strong emotional intelligence
• Working knowledge of federal and state employment laws
• Bachelor’s degree preferred in Human Resources, Business, Management, Psychology, or a related field

What the job involves

• At Extend, the People team partners closely with our business and strategically collaborates with our people to enable everyone’s best work
• We believe great People teams don't create process for process' sake, they build scalable systems, coach leaders through complexity, and create an environment where high-performing teams can thrive
• We're looking for a People Generalist to join our team and support the day-to-day operations across the company, which are pivotal to keeping our team running smoothly
• This is a hands-on role for someone who is detail-oriented, organized, eager to learn, and passionate about creating a great employee experience
• One day you may be helping onboard a new hire or answering a benefits question; the next you're maintaining HRIS records or helping coordinate a company-wide People program
• You'll be a go-to resource for employees and managers on everyday People questions, keeping our core HR processes accurate and on time while gaining exposure across the full People function
• This role is ideal for someone who is highly organized, detail-oriented, and eager to build a broad foundation across HR, while leveraging technology and AI to automate and improve processes, making managers' and employees' day-to-day experience better
• Serve as a first point of contact for employees and managers on HR policies, processes, and everyday questions
• Support onboarding and offboarding, including new hire paperwork, orientation, and exit processes
• Maintain accurate employee records and data in our HRIS, ensuring compliance and data integrity
• Help administer benefits enrollment, leave of absence requests, and other People operations processes
• Support performance management cycles and talent reviews by coordinating timelines, materials, and communications
• Help document and route employee relations concerns as needed
• Partner with Recruiting, and People Operations to deliver a seamless employee experience
• Help coordinate People programs and initiatives, including engagement, learning and development, and recognition programs (such as Mento and LinkedIn Learning)
• Prepare reports and help analyze People metrics to support the team's decision-making
• Help plan and coordinate company events, on- and off-sites, and other People team activities
• Maintain and audit People records and required compliance documentation
• Support fellow members of the People team with day-to-day administrative and coordination needs
• Support internal communications related to People programs, policy updates, and key initiatives to help keep employees informed and engaged
• Serve as a liaison for hiring managers kicking off recruitment efforts, helping ensure adherence to employer branding and process best practices
• Continuously look for opportunities to improve People Team processes, infrastructure, and policies, and help implement solutions, leveraging tech/AI
• Work closely with managers and employees to help strengthen working relationships, build morale, and support productivity and retention
• Jump in wherever needed. We're a small, hardworking, collaborative team that values ownership and impact over titles