People Operations Admin

About Resonate

Resonate is an Australian customer experience (CX) software company. For a decade, we’ve helped organisations listen to their customers and act on what they hear. Today, we work across global markets, supported by a team spanning Australia, India, the Philippines, the UK and the US.

We’re at an exciting point in our journey — growing, investing in our product, and building the kind of company people are proud to be part of. This is a brand-new role, created to help us do exactly that.

The Role

As our People Operations Admin, you’ll play an important role in keeping our People Operations running smoothly and helping create a great employee experience across Resonate.

This is a hands-on role covering recruitment, people administration, onboarding, employee experience, culture initiatives and day-to-day People & Culture support. You’ll work closely with the People & Culture team, managers and employees across our global locations.

What You’ll Do Recruitment

• Support recruitment activities including job postings, candidate screening, interview coordination and candidate communication.

People Operations & Administration

• Maintain accurate employee records, HR systems and documentation.
• Support day-to-day People & Culture administration, reporting and employee lifecycle processes.
• Coordinate onboarding from offer acceptance through the first 90 days, including introductions, systems access and resources.

People & Culture Initiatives

• Support employee engagement, recognition, surveys, culture initiatives and internal People & Culture communications.
• Help coordinate company events, team activities and employee programs.

Global Team Support

• Support employees across Australia, India, the Philippines, the UK and the US.
• Coordinate activities across locations and time zones and work with local providers and partners.
• Help create connection, consistency and a positive employee experience across our distributed teams.

About You

You’re organised, approachable and genuinely enjoy helping people. You don’t need to know everything about HR — what matters most is that you’re curious, proactive and eager to learn.

• 1–3 years’ experience in HR, People & Culture, People Operations, administration, recruitment or a similar role.
• Strong organisational and administrative skills with excellent attention to detail.
• Clear and confident written and verbal communication skills.
• Proactive approach, good problem-solving skills and willingness to take ownership.
• Ability to manage multiple tasks and priorities.
• Experience using HR systems and Microsoft Office/365.
• Ability to work confidently with AI tools and an interest in smarter ways of working.
• Basic graphic design skills.
• Event planning or coordination experience is a nice-to-have.
• Experience working with distributed or global teams is an advantage.

What We Offer

• Broad exposure to People & Culture and the opportunity to build your HR career.
• Real ownership and the opportunity to make an impact from day one.
• Exposure to leaders and teams across a growing global business.
• Learning and development opportunities.
• A supportive and collaborative team environment.
• The opportunity to grow with Resonate as the business continues to evolve.
• Opportunities to travel and experience different parts of the world.

Why Resonate?

At Resonate, we believe great customer experiences start with great employee experiences. We’re a growing, global team that values collaboration, curiosity, ownership and having a bit of fun along the way.

If you’re looking for a role where you can learn, contribute and make a real difference to the employee experience, we’d love to hear from you.



How to Apply

If this sounds like you, we’d love to hear from you. Apply now and tell us a little about yourself and why you’d be a great addition to the Resonate team.