People Operations Coordinator

• Hopscotch Primary Care is seeking a highly organized, proactive, and service-oriented People Operations Coordinator to support both our employees and our Chicago office
• This role sits within People Operations and will own a broad range of recurring HR coordination and administrative responsibilities throughout the employee lifecycle—from pre-employment and onboarding through employee changes, compliance tracking, engagement initiatives, and offboarding. The role will also take ownership of the day-to-day operations of our Chicago office, ensuring it is organized, welcoming, well-equipped, and ready to support our team
• Manage and maintain new hire processes: Administer background checks, drug screens, MVRs, onboarding requirements, I-9 tracking, orientation communications, and coordination across HR, IT, training, and hiring managers
• Support employee lifecycle processes: Manage employee records, coordinate routine employee changes and offboarding activities, and maintain related systems, trackers, and documentation
• Manage People Operations communications: Maintain the HR inbox, employee newsletter, and other recurring employee communications
• Support employee experience and culture: Coordinate recognition, engagement, and culture initiatives and help create a positive employee experience
• Maintain People Operations resources: Keep org charts, job descriptions, onboarding materials, employee resources, and other HR documentation current
• Improve processes: Identify opportunities to make People Operations processes more organized, efficient, and consistent
• Own day-to-day office operations: Ensure the Chicago office is organized, stocked, clean, and professional, and serve as the welcoming face of the office for employees, vendors, and visitors
• Manage office logistics and budget: Coordinate supplies, mail, deliveries, conference rooms, building access, visitors, catering, vendors, and other office needs
• Maintain office processes and resources: Create and maintain an office playbook and ensure employees have clear information about office procedures and logistics
• Support office culture and events: Coordinate team lunches, happy hours, and other in-person employee experiences
• Partner across teams: Work closely with People Operations, Finance, IT, and other teams to support employee and office needs

Benefits

• Paid holidays + PTO
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• 401k plan with 4% company match + no vesting period
• And more!- The ideal candidate is someone who loves keeping things organized, follows through on details, builds efficient processes, and is comfortable being the person others rely on to get things done. This is a full-time, hybrid role based in our Chicago office
• Knowledgeable about Chicago’s restaurants, events, and local culture, with an eye for new and interesting experiences
• Highly organized, detail-oriented, and dependable, with strong follow-through
• Comfortable handling confidential information with discretion and professionalism
• Familiar with technology and able to quickly learn new systems and processes; experience with HRIS, Microsoft Office, Teams, or SharePoint is a plus
• Strong written, verbal, and interpersonal communication skills with a service-oriented approach
• Brings a positive, team-oriented attitude and contributes to a welcoming workplace experience
• You would be a great fit for this position if you have 2+ years of experience in HR coordination, People Operations, office operations, administrative coordination, or a similar role and enjoy being the person who keeps things moving behind the scenes. Other needs for this role:
• Bachelor’s degree or equivalent professional experience preferred
• Proactive and takes ownership, with the ability to identify problems and find solutions independently
• Enjoys creating order, structure, and consistency in a growing organization
• Can manage a high volume of recurring tasks without losing track of details or deadlines