People Operations Specialist

About Grip:

Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands. Founded in 2022 by former ButcherBox executives, Grip combines advanced technology with a nationwide fulfillment network to optimize the shipping of perishable goods. Our proprietary Smart Logistics Engine analyzes over 25 million data points daily—including weather patterns, carrier performance, and real-time temperatures—to make intelligent, package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers real-time inventory tracking, batch traceability, and seamless integration with platforms like Shopify. This end-to-end solution provides brands with complete visibility and control over their supply chain, eliminating the need for multiple third-party tools. With strategically located temperature-controlled fulfillment centers, Grip can reach over 80% of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale efficiently by providing innovative logistics solutions tailored to the unique challenges of shipping.

Job Description:

As a People Operations Specialist at Grip, you'll own the full employee lifecycle for our Texas on-site team. That means filling roles from warehouse associates up to management, making sure every hour worked is captured and paid correctly, and running on-site pre-employment screening. You'll work closely with facility leadership and People Ops Manager. This is a hands-on role for someone who is comfortable on the warehouse floor and in the details of payroll. You'll be the go-to HR presence for a growing facility, with real ownership and a direct impact on how the team is hired, paid, and supported.

Specific responsibilities:

• Own full-cycle recruiting for packers, pickers, forklift operators, line leads, supervisors, and managers. This includes writing and posting jobs, sourcing, screening, scheduling interviews, and extending offers.
• Build a steady pipeline of hourly candidates to support volume swings, peak season, and fast backfills.
• Partner with facility managers to understand staffing needs and forecast hiring ahead of demand.
• Manage job postings and applicant flow on Indeed, LinkedIn, and local channels such as job fairs, staffing partners, and community organizations.
• Coordinate new-hire onboarding so employees arrive with paperwork complete and are ready to start on day one.
• Monitor daily timekeeping for all facility employees, including tracking, logging, and editing hours and resolving missed punches.
• Review and approve timecards for each pay period, including overtime, PTO, and shift differentials where applicable.
• Keep records compliant with federal and Texas wage-and-hour requirements.
• Initiate and manage pre-employment background checks and track them through to clearance.
• Administer drug testing, including pre-employment, random, reasonable-suspicion, and post-incident testing, following company policy and vendor protocols.
• Serve as the first point of contact for employee questions on pay, schedules, policies, and benefits.
• Maintain accurate employee files and HR data.

Qualifications:

• 2+ years of HR, recruiting, or People Ops experience, ideally in warehousing, logistics, manufacturing, or another high-volume hourly environment.
• Proven experience with high-volume hourly recruiting.
• Hands-on experience with timekeeping and payroll processing, including timecard edits and approvals.
• Familiarity with background check and drug testing processes. On-site collection experience is a strong plus.
• Strong attention to detail and comfort with confidential information.
• Organized and dependable, and able to manage many priorities in a fast-paced operation.
• Comfortable with HRIS and payroll platforms, applicant tracking systems, and Microsoft 365.
• Bilingual English/Spanish strongly preferred.
• Experience supporting a new or growing facility is a plus.
• Knowledge of Texas employment law and DOT/non-DOT drug testing standards is a plus.
• Experience with Justworks or a similar PEO or payroll platform is a plus.