People Ops

Job Responsibilities

• Manage day-to-day HR administration and employee lifecycle processes, including onboarding, employee administration, and exit/offboarding.
• Prepare, manage, and maintain PKWT/PKWTT employment contracts, including contract issuance, extension, renewal, and expiration monitoring.
• Handle employee onboarding administration, including preparation of employment documents, HRIS registration, BPJS registration, and coordination with relevant departments.
• Manage employee exit/offboarding administration, including resignation documentation, clearance, BPJS updates, final documentation, and employee records.
• Manage employee participation and administration of BPJS Ketenagakerjaan (BPJSTK) and BPJS Kesehatan (KIS), including registration, changes, deactivation, and employee data updates.
• Handle and maintain WLKP (Wajib Lapor Ketenagakerjaan Perusahaan) data and reporting in accordance with applicable regulations.
• Maintain accurate and up-to-date employee records in the HRIS, including employee personal data, employment status, contracts, attendance, and other HR information.
• Monitor employee contract expiration dates and ensure timely follow-up and documentation.
• Support attendance, leave, and payroll administration by providing accurate and timely employee data.
• Prepare HR administrative reports and documentation for internal purposes and regulatory requirements.
• Ensure employee files and HR documentation are properly maintained, organized, and kept confidential.
• Coordinate with employees, Finance, and other internal departments regarding HR administration and employee-related matters.
• Ensure HR administrative processes comply with company policies and applicable Indonesian manpower regulations.
• Support other HR Operations and administrative projects as required.

Requirements

• Minimum 2 years of experience in HR Administration, HR Operations, or a similar role.
• Bachelor’s degree in Human Resources, Management, Psychology, or a related field.
• Hands-on experience managing PKWT/PKWTT employment contracts and employee lifecycle administration.
• Familiar with BPJS Ketenagakerjaan (BPJSTK) and BPJS Kesehatan (KIS) administration.
• Familiar with WLKP / Wajib Lapor Ketenagakerjaan Perusahaan.
• Good understanding of Indonesian manpower regulations and HR administration.
• Experience handling employee onboarding and offboarding/exit processes.
• Familiar with HRIS and Microsoft Office/Google Workspace, particularly Excel/Google Sheets.
• Strong attention to detail, accuracy, and organizational skills.
• Good communication and interpersonal skills.
• Able to maintain confidentiality when handling employee and company information.
• Proactive, responsible, and able to work independently as well as collaboratively.
• Experience in a fintech, financial services, or technology company is a plus.