AS Watson Retail (HK) Limited
People Partner
Skills
1 month ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
23 September 2026
What they need
Come and join a Winning Team
Be remarkable. Be yourself.
Why Should You Join Us?
At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with over 17,000 stores across 31 markets in Asia and Europe, the ASW family welcomes you…
You can enjoy:
- Convenient office location, less than 5 min. walk from MTR
- Free round-trip lunchtime shuttle bus services to Shatin
- Comprehensive Medical and Life insurance coverage, including your spouse and children
- Well-equipped Gym inside our office building
- Onsite Clinic and Lactation Room
Why This Role Matters:
As a strategic People Partner, you will align people strategies with business priorities to build a high-performing, engaged, and future-ready workforce. Supporting corporate functions, you will strengthen talent, culture, and organisation effectiveness—helping our people thrive so we can put a smile on customers’ faces.
What You’ll Be Doing:
1. Business Partnering & Manager Coaching
- Build strong relationships with store leaders to understand their people challenges and priorities.
- Provide practical advice and support on employee relations, performance management, engagement, and team effectiveness.
- Coach managers to strengthen their people leadership capabilities.
- Support workforce planning discussions and manpower decision-making within your assigned areas.
2. Talent & Workforce Management
- Support talent reviews, succession planning, and development discussions.
- Identify retention risks and recommend actions to improve employee engagement and team effectiveness..
- Support organisational and business change initiatives across retail operations.
- Partner with stakeholders to deliver people solutions that enhance employee experience and business performance.
3. Data & Continuous Improvement
- Use insights from turnover, absenteeism, manpower, engagement, and performance data to support business decisions.
- Develop data-driven recommendations to improve workforce productivity and effectiveness.
- Drive simplification, digitalisation, and continuous improvement of people processes, contribute to a consistent People Partnering approach across the Retail Hong Kong.
4. Collaboration & Change Enablement
- Support organisational and business change initiatives across retail operations, helping leaders and colleagues adapt to new ways of working.
- Gather employee feedback and workforce insights to enhance employee experience and organisational effectiveness.
What You’ll Bring:
1. Business & Strategic Acumen
- Passionate about solving business challenges through people.
- Proactive, curious, and commercially aware.
- Able to build credibility and influence stakeholders.
2. Customer-Focused Mindset
- Demonstrates a clear understanding of how people decisions impact customer experience.
- Ability to translate customer and frontline needs into effective workforce strategies.
3. Data & Analytical Thinking
- Comfortable working with people data and workforce metrics.
- Able to identify trends, generate insights, and make fact-based recommendations.
- Strong problem-solving and critical-thinking skills.
4. Collaboration & Stakeholder Management
- Strong interpersonal and influencing skills.
- Ability to build trust and credibility with managers at different levels.
- Comfortable working with diverse stakeholders across stores and support functions.
5. Change Agility
- Open to change and continuous improvement.
- Adaptable and resilient in a fast-paced retail environment.
- Demonstrates a positive, solution-oriented approach.
- Experience in retail, FMCG, hospitality, or customer-facing environments is an advantage.
How You Will Make An Impact:
- Partner with business leader to translate people strategies into measurable business outcomes.
- Strengthen talent, engagement, and retention to support a sustainable and future-ready workforce.
- Strengthen talent pipeline and leadership bench, enabling sustainable growth and succession readiness
- Drive evidence-based decision-making through workforce insights and people analytics
- Enable organisational agility by supporting business transformation and continuous improvement initiatives.
- Contribute to a high-performance culture that enhances both employee and customer experience.
What is holding you back?
Apply now!
Grasp this opportunity and don't let this great chance to shape your life slip away!
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group.
Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.
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