People Services Manager

Step into a pivotal leadership role where your experience will shape the future of how people, systems and processes work together.

You can help bring our villages to life!

At Summerset, from the moment we start developing a village to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

The way we work is guided by our values – One Team, Strong Enough to Care, and Strive to Be the Best. We know it takes a collective effort to help a village thrive, so Summerset is a place where everyone’s uniqueness and diversity can shine.

We’re looking for a confident and experienced People Services Manager to lead our People Services team, a talented team of 7 made up of P&C Coordinators and System Administrators. This role is ideal for someone who thrives on making systems and processes hum, from onboarding and integration to HR self-service and reporting.

You’ll play a key leadership role in shaping how our people interact with P&C technology and support, creating consistent and efficient experiences across the employee lifecycle. You’ll bring a continuous improvement mindset, a hands-on leadership style, and a deep understanding of how great systems and HR shared services underpin a high-performing culture.

What you’ll be doing

• Leading, developing and inspiring a team of coordinators and systems experts
• Identifying and driving continuous process improvements that simplify and enhance the P&C experience
• Overseeing the configuration, integration and performance of key HR systems
• Managing service delivery for first-level P&C support, ensuring accuracy and care
• Delivering people data, insights and reporting to support decision-making

With your proven HR leadership experience, you'll be no stranger to the following attributes:

• Proven leadership experience in HR operations, systems or shared services helpdesk
• A strong understanding of HRIS platforms and data reporting tools
• A passion for continuous improvement and a user-centred mindset
• The ability to juggle priorities and lead change with calm confidence
• Clear, collaborative communication skills – you’ll be working across all levels
• A keen eye for detail and a strong drive to get things running better, faster and smarter

Why Summerset?

We’re driven by purpose and powered by people. At Summerset, we offer:

• A values-led, inclusive and supportive culture
• Flexible working with 2 days' work from home and flexi hours
• Ongoing professional development
• Company shares and Health Insurance
• Your birthday off – every year!

Ready to bring your skills to life?

If you’re an experienced leader with a passion for people, systems and smarter ways of working – we’d love to hear from you.

We welcome applications from people of all backgrounds. If you tick most of the boxes and are excited by the opportunity, don’t hesitate to apply. Applications close on 7th September.