People Solutions Generalist

Who you are

• 3–5 years of prior experience in an HR role
• Extremely strong and consistent attention to detail, accuracy, completeness, and thoroughness of work
• Excellent organizational skills
• A strong service orientation toward internal and/or external customers
• Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals
• Professional maturity and discretion when dealing with sensitive data
• Proficiency in project management, with strong analytical and reporting abilities
• Strong verbal and written communication skills
• Ability to work cross-functionally with people with different personalities
• Flexibility and creativity to improve processes as the business scales
• Ability to manage your own workload and priorities independently
• Eagerness to learn and grow with the People Solutions team
• Prior experience working with an HRIS, such as Workday

What the job involves

• As part of the Braze People team, the People Solutions Generalist will support the overall employee experience and the success of the People team by driving change across the department to meet business goals. The role will oversee the EMEA region and support People team functions that affect employees globally
• The role reports to the Senior Director, People – EMEA and works closely with divisions across the People team. It offers the opportunity to collaborate cross-functionally and build general knowledge and experience in People Operations
• Support company-wide initiatives, such as the engagement survey and performance reviews, by collaborating with stakeholders on planning, execution, and communication
• Assist with developing internal processes and programs, and revamp existing employee programs owned by People Solutions to ensure their continued effectiveness
• Oversee complex global mobility and immigration cases. Advise the business and internal People teams, handle intricate cases, and support smooth, legally compliant employee relocation and visa experiences
• Develop new regional policies and review existing policies
• Lead key workstreams, such as the EU Pay Transparency Directive, in partnership with Legal and the Senior Director, People – EMEA
• Support the Talent Development team with employee-facing training when needed
• Support the company’s expansion plans by collaborating with teammates and working with the Employer of Record
• Identify opportunities to improve operations and service delivery within the Shared Services model, providing efficient and exceptional support to employees and the business
• Collaborate with specialized People teams, People Business Partners, and other stakeholders on People team initiatives and ad hoc projects that support business goals
• Respond to employment-related inquiries from candidates, employees, and managers about complex or sensitive matters through the ticketing system and/or meetings. Topics include benefits, career development, leave of absence, policies, and relocation requests

Benefits

• Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
• Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
• Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
• Talent Development: We support your professional growth through formal career pathing, learning platforms, and our Global Learning Stipend
• Global Presence: Our global presence—15 cities and growing—provides opportunities to work and connect with top talent around the world
• ESPP: We offer an Employee Stock Purchasing Plan to all employees globally.