PeopleSoft Functional Support

MAIN RESPONSIBILITIES:

Request/Incident Management

• Provide day-to-day functional support for Peoplesoft Financials modules.

• Troubleshoot and resolve system issues and user inquiries.

• Collaborate with business owners and end-users to understand and document requirements.

• Configure and customize Peoplesoft applications to meet business requirements.

• Perform system testing and validation of changes.

• Assist in the implementation of new functionalities and system upgrades.

• Develop and maintain technical and functional documentation.

• Collaborate with technical teams to ensure smooth system operations.

• Identify opportunities to improve business processes and system efficiency.

• Provide training and guidance to end-users.

• Stay updated on the latest PeopleSoft trends and best practices.

Change Management and Testing

• Assist in the implementation of new functionalities and system upgrades.

• Perform system testing and validation of changes.

Knowledge Base (KB) Management and Continuous Improvement

• Documentation of best practices in internal procedures on handling incidents and requests.

• Maintain application user manual and e-learning packages, propose improvements, if necessary.

• Provide training and guidance to end-users.

SELECTION REQUIREMENTS

• Strong functional expertise in Finance, Accounting, Accounts Receivable, Accounts Payable, and General Ledger modules, with an understanding of Supply Chain processes

• Experience with Peoplesoft 9.2 or lower versions.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Knowledge of SQL is a plus.

• Experience with Expense Claim processes is a plus.

• Must be open to work in Makati City.