Pepe's Shift Manager

Role Overview

Pepe’s Mexican Restaurant is seeking a motivated and experienced Shift Manager to oversee daily operations during assigned shifts. This role is responsible for leading the team, ensuring excellent guest service, maintaining operational standards, and supporting a positive and productive work environment. The Shift Manager plays a key role in driving performance, accountability, and consistency.

Job Description

• Supervise and manage team member performance during assigned shifts
• Ensure smooth daily operations by coordinating with team members and management
• Deliver and maintain exceptional customer service standards
• Address guest concerns and resolve issues promptly and professionally
• Train and mentor team members on company policies, procedures, and expectations
• Monitor inventory levels and communicate needs to the General Manager
• Maintain cleanliness and organization throughout the restaurant
• Ensure compliance with food safety standards and health regulations
• Handle cash transactions accurately and follow all cash control procedures

What We Offer

• Competitive pay
• Flexible scheduling
• Leadership development opportunities
• Growth and advancement within the company
• Supportive, team-oriented work environment

Qualifications

• Strong leadership and team management skills
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Knowledge of food safety and sanitation standards
• Reliable and dependable with a strong work ethic
• Flexibility to work various shifts, including nights, weekends, and holidays

Preferred (Not Required)

• Previous experience in a Shift Manager or leadership role in hospitality
• Experience with food service operations and management practices
• Familiarity with inventory control and scheduling
• Experience with point-of-sale (POS) systems