Perfil Program, Project & Service Management

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We are seeking a senior professional with deep expertise across the Microsoft AI ecosystem, including Microsoft Copilot Chat, Microsoft 365 Copilot, and Microsoft Copilot Studio. The ideal candidate will combine strong technical and functional knowledge in AI adoption, agent development, platform governance, and environment management. This role will be responsible for driving AI adoption, supporting business users, and enabling the effective use of Microsoft AI technologies across the organization. Key Responsibilities Design, develop, and maintain AI agents using Microsoft 365 Copilot and Microsoft Copilot Studio. Act as a Subject Matter Expert for Microsoft Copilot Chat, Microsoft 365 Copilot, and Copilot Studio. Provide guidance on governance, administration, security, licensing, and environment management across the Microsoft AI ecosystem. Support business users in the creation, deployment, and optimization of agents and copilots. Collaborate with business and technology teams to identify and implement AI-powered use cases. Provide functional and technical support related to Copilot and Power Platform solutions. Contribute to the definition of AI governance and adoption strategies. Required Skills Expert knowledge of Microsoft Copilot Chat, Microsoft 365 Copilot, and Microsoft Copilot Studio. Proven experience designing, developing, and deploying AI agents, with a strong focus on Microsoft 365 Copilot and Copilot Studio. Strong understanding of Microsoft AI governance, security, licensing, compliance, and environment management. Hands-on knowledge of Power Platform, including: o Power Apps o Power Automate o Dataverse Prompt Engineering and Conversational AI design. User support, enablement, and training for agent creation and adoption. Experience gathering business requirements and translating them into AI solutions. Strong stakeholder management and communication skills. Nice to Have Experience with ChatGPT Enterprise. Knowledge of Responsible AI and AI governance frameworks. Experience with Microsoft Graph, SharePoint, Teams, and Microsoft 365 extensibility. Understanding of enterprise AI adoption and change management initiatives. Languages Spanish: Native or bilingual proficiency. English: Minimum B2 level (spoken and written).

Technical Skills Microsoft Copilot Chat Microsoft 365 Copilot Microsoft Copilot Studio Power Platform (Power Apps, Power Automate, Dataverse) AI Agent Development & Prompt Engineering"