Performance and Analytics Specialist

For more than 40 years Unifree Duty Free provides excellent customer service, presenting a full range of carefully selected products and world-known brands within contemporary and stylish retail stores.

We are proud to represent a global brand and provide a high level of customer service benchmarking a customer-oriented approach across our duty free shops in Istanbul, Dalaman, Kosovo Airports and Dereköy Border Gate.

In cooperation with Gebr. Heineman Germany supported by more than 2,500 professional and experienced staff, we aim to exceed customer's expectations in the world's largest Duty-Free area of 56,000 square meters at Istanbul Airport.

Exploring strategies for future development, we always prioritize a positive and healthy work environment encouraging appreciation, teamwork, collaboration and creativity.

As the Unifree family, we encourage teamwork, collaboration and creative thinking and offer a work environment where all our colleagues will be proud to be a part of.

If you dream about being a part of a young dynamic team and working in the engaging and rewarding multicultural environment at one of the largest airports in the world, we invite you to join the Unifree family.

JOB DESCRIPTION:

• Consolidate and analyze retail KPIs (sales per sqm, conversion, ATV, UPT, sell-through) by boutique, category and staff,
• Build and maintain dashboards and periodic reports for the Commercial Director and Boutique Managers,
• Identify trends, outliers and performance improvement opportunities by store/category,
• Support commercial goal-setting and track achievement with boutiques,
• Correlate performance data with Visual Merchandising and Training initiatives to measure impact,
• Benchmark performance against other airport/duty free operators where data is available,
• Recommend assortment and stock allocation adjustments based on sell-through data.

QUALIFICATIONS:

• Minimum 5 years of experience in retail sector,
• Experience in retail analytics, BI or commercial controlling (retail, duty free or airport context preferred)
• Advanced Excel and Power BI (or equivalent BI tool); SQL a plus,
• Ability to translate data into practical recommendations for store teams,
• Strong attention to detail and report accuracy,
• Fluent English.