Performance Control Tower (Contract)

*Support the analysis of daily operational data to track Sorting Center throughput, helping the team balance Speed, Cost, and Quality.

Data Processing & Reporting Support*

• Clean raw operational data and consolidate daily performance metrics into structured summary reports.
• Maintain standardized performance dashboards to track daily operational baselines and historical trends.

Basic Data Analysis & Issue Tracking

• Analyze daily operational data to highlight performance gaps and identify potential sorting line bottlenecks.
• Assist in tracking key SLA metrics and prepare data breakdowns to support continuous improvement projects.

Operation Support & Implementation

• Provide data insights to support on-the-ground operational solutions for daily hub issues.
• Support project follow-ups and track initiative progress across operational teams.

Requirements:

1. Good communication
2. Analysis background
3. Strong working knowledge of Spreadsheets & Analysis  (Excel/Google Sheets), Claude, n8n, data tools
4. Background on Machine/ Production is a plus
5. Multitasking and prioritizing skills.
6. Work with fast, timeline and extra long working hours during campaign
7. Mostly Afternoon/ Night Shift
8. Fast Response, under pressure