เจ้าหน้าที่แผนกทรัพยากรมนุษย์ (Performance Management & HRD)

About the role

HR Officer responsible for Performance Management and Human Resource Development, managing KPI systems, training programs, performance evaluations, onboarding processes, HR compliance, and HRIS administration to support organizational goals and employee development.

Key responsibilities

• Develop and coordinate KPI at departmental and individual levels aligned with organizational objectives
• Support Individual Development Plan (IDP) and personnel development plans appropriate to positions and performance evaluations
• Create and implement Annual Training Plans aligned with organizational goals and direction
• Conduct Training Needs Analysis and maintain Training Records, Training Matrix, and personnel development database
• Manage Onboarding and Orientation processes and prepare related documentation for new employees
• Implement and monitor Performance Management systems, including developing and updating assessment forms, criteria, scoring, weighting, and calculation formulas
• Coordinate with Department of Skill Development (กพร.) regarding curriculum certification and prepare required documentation
• Manage employment of persons with disabilities and HR Compliance in accordance with applicable laws and regulations
• Oversee HRIS system and related databases for Training, Onboarding, and Performance Management
• Coordinate with company legal advisors on contracts, agreements, trademarks, and legal matters; maintain and organize documentation systematically with confidentiality
• Prepare reports, presentations, and HR dashboards; support HR activities and projects; propose process improvements

About you

• Bachelor's degree in Human Resource Management, Business Administration, Organizational Psychology, or related field
• 3 years of experience in HRD, Training & Development, Performance Management, or HR Operations
• Experience in KPI development and Performance Management systems
• Knowledge or experience with Department of Skill Development, curriculum certification, and related documentation
• Basic knowledge of labor law, employment of persons with disabilities, and coordination with government agencies
• Experience using HRIS or human resource management systems
• Proficient in Microsoft Excel, particularly Formula, Lookup, Pivot Table, and data management
• Proficient in Microsoft PowerPoint and office software for report preparation and presentations
• Data analysis skills with ability to summarize issues and present information to management
• Communication and coordination skills; able to advise supervisors and employees
• Attention to detail; able to manage multiple tasks and meet deadlines
• Creative thinking, good interpersonal skills, and ability to collaborate across departments
• High sense of responsibility
• Honesty and strong confidentiality management