Performance Management Officer

Key Responsibilities:

1. HR KPI Management

• Consolidate and monitor KPI achievement across HR functions.

• Ensure HR KPIs are aligned with department/company objectives.

• Track monthly/quarterly HR performance against targets.

• Follow up on KPI achievement and performance gaps.

2. HR Performance Analysis

• Analyze HR performance trends and identify key gaps/issues.

• Provide insights on HR productivity, efficiency, cost, and service delivery.

• Develop performance reports and dashboards for HR management.

• Highlight areas requiring corrective or improvement actions.

3. HR Planning & Performance Review

• Support HR annual target and KPI setting.

• Prepare monthly/quarterly HR performance reviews.

• Coordinate performance review meetings within HR.

• Track action plans resulting from performance reviews.

4. HR Productivity & Efficiency

• Monitor HR productivity indicators such as:

o HR Cost

o HR Cost / Employee

o Employee Productivity

o HR Service Level

o Recruitment Fulfillment

o Time to Fill

o Training Effectiveness

o Employee Turnover

o Absenteeism

o Outsourcing/Manpower Cost

• Identify opportunities for HR process and cost efficiency.

5. HR Management Reporting

• Prepare regular HR performance reports for HR Head/Management.

• Translate HR data into concise management insights.

• Support preparation of HR business reviews and management presentations.

Requirements:

• Minimum S1 in Management, Industrial Engineering, Psychology, HR, Statistics, Mathematics.

• 1–2 years of experience in HR, HR Analytics, HR Planning, Performance Management, or Management Reporting.

• Strong understanding of KPI, performance monitoring, and target achievement.

• Strong analytical and numerical skills, with good Excel/data processing capability.

• Able to analyze HR productivity, HR cost, manpower, and efficiency.

• Experienced in preparing HR dashboards, reports, and management presentations.

• Able to identify performance gaps and provide data-driven insights and improvement actions.

• Experience in a large organization or multi-subsidiary environment is an advantage.

• Familiar with Power BI tools