Performance Management (SPX)

• Responsible for SPX Operations OKR - Delivery Time and Delivered SLA Commitment % - handle key stakeholders in lens with SPX delivery standards and performance
• Identify key metrics to monitor Linehaul, Lastmile and overall E2E performance (responsible for performance from Sorting Center to Customer’s hand)
• Drive multiple strategic improvement initiatives including develop hypothesis, align stakeholders, generate insights, and determine action plan, ensuring ground level feasibility and scalability
• Develop monitoring dashboard and management level KPI
• Identify potential improvement opportunities
• Actively monitor initiative progress for impact analysis
• Collaborate with multiple stakeholders ranges from management to ground level across local and regional offices
• Ensure effective communication and coordination across teams to drive cross-functional initiatives

Requirements

• Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain Management, or a related field.
• Minimum 3 years of experience in Logistic, Express, Analyst, PMO or Consulting is a plus
• Background in logistics or express business; specialization in network planning is a plus.
• Must be able to communicate effectively in English.
• Strong analytical skills, including critical and logical thinking, as well as optimization.
• Strong analytical skills to conduct data-driven decisions and develop strong business acumen for improvement initiatives
• Proficient in project management office (PMO) methodologies.
• Ability to query and manage large datasets.
• Proficiency in SQL is a plus