Performance Management Team Lead

KEY RESPONSIBILITIES

• Manage the annual and mid-year performance review cycles across the organization.

• Facilitate calibration sessions to ensure fairness, consistency, and compliance in employee evaluations.

• Ensure employee goals and KPIs are aligned with departmental and organizational objectives.

• Monitor performance review completion and ensure adherence to timelines.

• Manage performance improvement plans (PIPs) for underperforming employees.

• Handle performance-related grievances, rating disputes, and employee concerns related to evaluations.

• Ensure implementation of performance management policies, procedures, and guidelines.

• Maintain performance documentation and employee performance records.

• Analyze performance data and prepare performance dashboards and reports for management.

• Provide guidance to managers and employees on performance management processes and system usage.

• Identify opportunities to improve performance processes and employee experience.

• Supervise and mentor the Performance Management Specialist.

JOB QUALIFICATIONS Education & Experience

• Bachelor's degree in human resources management, Business Administration, Psychology, or equivalent.

• 5-7 years in performance management or organizational development, including 1-2 years of proven team leadership.

• Strong knowledge of performance management frameworks, KPI design, goal setting, calibration, and performance review processes.

• Experience in developing and implementing performance management policies, procedures, and improvement initiatives.

• Strong analytical, problem-solving, and stakeholder management skills.

• Experience in performance analytics, workforce reporting, and presenting insights to management.

• Proficiency in HR systems, data analysis, and Microsoft Office applications.

• Demonstrated ability to lead teams, manage projects, and drive a high-performance culture.

• CIPD or other relevant HR certification is preferred.