Performance Test Engineer

Role & responsibilities

Experience

6+ years in performance testing, with hands-on experience in testing CRM applications.

Key Responsibilities

• Plan, design, and execute performance tests based on workload models.
• Develop and maintain performance scripts using JMeter.
• Execute load, stress, endurance, and scalability tests.
• Analyze response times, throughput, errors, resource utilization, and system bottlenecks.
• Perform root-cause analysis of performance issues in collaboration with ServiceNow Engineering/Application teams.
• Prepare performance test reports, observations, defects, and recommendations.
• Support test-data preparation and workload-model validation.
• Participate in performance defect triage and retesting.

Required Skills

• Strong CRM knowledge.
• Hands-on expertise in JMeter
• Experience with REST/API performance testing and web application performance analysis.
• Experience with Catchpoint, Dynatrace, Splunk, Grafana, or similar monitoring/APM tools.
• Strong skills in performance analysis, troubleshooting, and reporting.
• Ability to work independently with Engineering, Development, and QA teams.