Permanency Support Program (PSP) - Team Leader

CatholicCare is looking for a compassionate and experienced Team Leader to join our Permanency Support Program (PSP). This is an opportunity to lead a dedicated team of Case Managers who work alongside children, young people, families and carers to achieve safe, stable and lasting permanency outcomes.

As the PSP Team Leader, you'll provide day-to-day leadership, practice guidance and operational support. You'll champion trauma-informed, child-centered and restorative practice while ensuring services meet legislative, contractual and quality requirements. Along with the PSP Manager, you will help shape a positive team culture, oversee complex casework, support continuous improvement and ensure children and young people experience safety, stability and belonging.

Hourly rate: $54.57 to $58.37 per hour (depending on experience)

Hours per week: 38 hours

Position type: Temporary, Full-Time until end of January 2027

Location: Macarthur, with travel to Southern Highlands & Shoalhaven Regions

Perks with Purpose, Because You Matter

In addition to being part of an organisation that genuinely makes a difference in people's lives, you'll also enjoy:

• Increasing your take-home pay through Salary Packaging options with our provider, Maxxia!
• Accessing a range of fitness and health facilities through Fitness Passport
• Up to 15 days paid personal leave every year
• Be rewarded for helping our team grow through our Refer a Friend Program
• Healthy work life balance through hybrid working models, flex time and flexible working arrangements
• Free and confidential counselling through our Employee Assistance Program

What You Bring to the Role

• Degree qualifications in Social Work, Psychology, Welfare, Behavioural or Social Sciences, or a related discipline
• Current Working With Children Check
• Current unrestricted NSW Driver Licence
• Willingness to travel across the Macarthur, Southern Highlands and Illawarra regions

What We're Looking For

A confident, values-driven leader who brings:

• Demonstrated leadership experience within child, youth and family services, including leading, mentoring and developing high-performing teams.
• Strong knowledge of Permanency Support Programs, child protection legislation, safeguarding, governance and compliance requirements.
• Extensive understanding of trauma-informed practice, attachment theory, child development, family systems and the impacts of trauma and abuse.
• Experience overseeing complex case management, risk assessment and permanency planning, while exercising sound judgement in complex environments.
• Highly developed communication, negotiation, stakeholder engagement, analytical and digital literacy skills, including experience using case management systems and Microsoft Office.
• A child-centred, culturally responsive and trauma-informed approach, with the ability to build strong relationships with children, families, carers, colleagues and external stakeholders.
• Integrity, resilience and accountability, with a commitment to reflective practice, continuous improvement and achieving positive outcomes for children, young people and families.

Built on Care, Driven by People

CatholicCare is a local not-for-profit organisation committed to helping those in need regardless of religious beliefs, background or circumstances. Our vision is for inclusive, thriving communities where the dignity of every person is respected and valued by putting people first.

We provide services that support people across all stages of life, including early childhood education, out of school hours care, foster care, permanency support, school counselling, parenting programs, aged care, disability services and community support across the Illawarra, Shoalhaven, Southern Highlands and Macarthur regions.

Click here for the Position Description**.**

For further information contact Myriam Valle at [email protected]

Applications close: 1 November 2026

This role may close before the official date as we review applications continuously. If you're passionate about making a difference, apply today!

CatholicCare Wollongong is committed to equal opportunity in employment and encourages applications from Aboriginal and Torres Straight Islander people, people with a disability and people from culturally diverse backgrounds. All employees are subject to probity and pre-employment checks.

CatholicCare is strongly committed to the safety and wellbeing of children and young people, and to the National Principles for Child Safe Organisations. Applicants are thoroughly screened prior to employment.