Permanent Clinic Assistant

About the role

As a Clinic Assistant, you will be the first point of contact for our clients, ensuring they receive a warm welcome and seamless experience from the moment they arrive. Your contribution will directly impact client satisfaction and the overall efficiency of our clinic operations.

Key responsibilities

• Greeting clients upon arrival and maintaining a welcoming manner
• Handling client inquiries via phone and in person with professionalism and empathy
• Processing payments and maintaining accurate financial records for client transactions
• Supporting administrative tasks including filing, documentation and record keeping
• Providing information to clients about available treatments, services and practitioners
• Contributing to a positive team environment and supporting colleagues as needed

About you

• Previous experience working in a clinic, healthcare facility or customer service environment an advantage but not required
• Proficiency in using clinic management software and general computer applications
• Ability to maintain confidentiality and handle sensitive client information with care
• Basic numeracy skills for handling payments and financial transactions

About us

Our clinic operates with values of compassion and integrity.