Permit Technician

Essential Duties and Responsibilities:

• Performs front-line counter work receiving and processing a variety of documents. Must have the ability to deal with customer inquiries or complaints by providing an explanation of City policy on a wide variety of topics.
• Assists with the maintenance of building permit files.
• Performs data entry into MIS (City database) to add and update contractor’s files and add results of daily inspections.
• Performs research projects and prepares reports based on the results of this research. Information obtained is assembled in a concise manner for presentation within the given time frame.
• Receives calls and visitors and provides information in an exceptionally friendly and helpful manner.
• Performs special short-term projects under close supervision.
• Reviews various permits and applications to ensure compliance with city code and administrative procedures.
• Calculates permit fees utilizing approved fee schedule.
• Performs routine clerical duties including copying, filing, data entry, etc.
• Prepares building department bank deposits.
• Performs other related duties as assigned.

Supervisory Responsibilities:

Not applicable.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

A high school diploma or general education degree (GED) plus two years of general office experience that involves the operation of office machinery and use of the Internet. At least two years’ experience working directly with the public. International Code Council first year Permit Technician certificate preferred but not required. Certification opportunity to the right applicant.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence and memos. Must be able to follow spoken/written instructions. Ability to write clear accurate reports, business correspondence and meeting minutes. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Exposure to basic geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills and Abilities:

Knowledgeable in the areas of construction trades preferred. Ability to gain a thorough knowledge of the Marathon City Code and the Florida Building Code. Must be flexible and able to multi-task. Ability to deal with the public in a pleasant and courteous manner, often in stressful situations; and establish and maintain effective working relationships with City personnel and the public.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for moderate periods; use hands to manipulate objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.

Public Relations:

Public relations will be an integral part of each employee's job. Employees will be courteous, helpful and conduct themselves in a manner, which is appropriate for an employee in public service.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.