Permit Technician Supervisor - Development Services (Cottonwood)

Role

Under general direction, oversees the day-to-day operations of the customer service and permitting staff. Responsible for intake and processing of building permits of complex difficulty for compliance with applicable procedures and regulations.

Minimum Qualifications

Education:
High school diploma or equivalent.

Experience:
A minimum of five (5) years of general office experience to include one (1) year experience as a Permit Technician or equivalent position.

Additional Requirements:
Must possess a valid Arizona driver’s license without restrictions.
Must possess ICC Certification as Permit Technician at time of hire.

Other Skills

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Public Administration, community resources, and public relations.
• Laws, rules, and regulations regarding privacy regulations and department procedures.
• Technical and legal aspects of records and file operations.
• Records department filing systems.
• Deciphering information for statistical data.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software. Filing and recordkeeping.

Skill in:

• Management and supervision.
• Technical and detail report writing.
• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail.

Ability to:

• Effectively manage the public and exercise good judgement.
• Comprehend and make inferences from complex written material.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion. Act with courtesy, tact, and diplomacy.

Work Environment:
The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements:
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:
FLSA: Exempt
Grade: 10
Classification: At-Will
Safety Sensitive: No

EMPLOYEE BENEFITS

Yavapai County Government offers a comprehensive employee benefits package to
Full-Time employees working 30 or more hours per week that includes but is not limited to:

• 10 Paid Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance – Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program

ELECTIVE COVERAGE

• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)

PLEASE NOTE

• Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.