Personal Assistant

JOB RESPONSIBILITIES

• Provide comprehensive secretarial and administrative support to the Senior General Manager.
• Manage the Senior General Manager's calendar, business appointments, meetings, meeting invitations, attendance tracking, and follow-up reminders.
• Handle incoming and outgoing correspondence, including emails, letters, courier packages, and internal and external communications.
• Prepare business correspondence such as monthly operational reports, presentation slides, minutes of meeting, and operational reports.
• Coordinate internal and external meetings, including scheduling and venue arrangements.
• Maintain confidential records, contracts, licences, agreements, and other corporate documents, ensuring proper filing and document control.
• Coordinate and liaise with internal departments and external stakeholders to facilitate smooth operational communication.
• Monitor and follow-up project timelines, departmental deadlines, and outstanding tasks.
• Coordinate with landlords, contractors, suppliers, consultants, government authorities, and business partners on operational matters.
• Coordinate travel arrangements, accommodation bookings, transport, itinerary planning, and expenses claims when required.
• Perform any other duties and special assignments as directed by the Senior General Manager.

Job Requirements

• Diploma or Bachelor's Degree in Business Administration, Secretarial Studies, Office Management, or related field.
• Minimum 2 to 3 years of working experience as Secretary, Executive Assistant, or in a similar role.
• Experience in supporting senior management in retail, hospitality, property, or multi-site business environment is an added advantage.
• Ability to work effectively under pressure, manage multiple priorities, and adapt to changing business needs.
• Strong communication and interpersonal skills.
• High level of integrity, discretion, and professionalism when handling confidential information.
• Strong follow-up and coordination skills.
• Ability to multi-task and work independently with minimal supervision.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Familiarity with Microsoft Teams and other collaboration tools is an advantage.
• Excellent written and spoken English and Bahasa Malaysia.