Personal Assistant

About us

A-Ward is an internationally recognised New Zealand engineering company, designing and manufacturing innovative material handling and industrial equipment used worldwide.

We are looking for a highly organised, professional and adaptable Personal Assistant to support senior management and assist across the wider business.

About the role

This is an exciting role for someone who is prepared to work directly with senior leaders across multiple business functions, use their initiative, and get involved wherever needed. Alongside PA and administrative responsibilities, the role includes communications and content, showroom and office coordination, customer interaction and general business support. The role will involve interaction with both B2B and B2C customers, so strong customer service and communication skills are important.

Key responsibilities

• Provide PA and administrative support to senior management.
• Manage calendars, meetings, travel, correspondence and business documentation.
• Prepare reports, presentations and meeting materials.
• Coordinate the showroom and ensure it is professional and welcoming.
• Greet customers, visitors and guests.
• Prepare the boardroom and organise food and refreshments for board and important meetings.
• Keep the office stocked with snacks, drinks, stationery and supplies.
• Write and edit professional business and customer-facing content.
• Assist with website updates, social media, brochures, newsletters and other communications.
• Support B2B and B2C customer enquiries, product information and general business communications.

About you

• 2+ years' experience in a PA, administration, office coordination, customer service or similar role.
• Highly organised, professional and detail-focused.
• An excellent written and verbal communicator.
• Confident writing professional and customer-facing content.
• Strong computer skills and confident using Microsoft Office, Outlook, Word, Excel and PowerPoint.
• Able to manage multiple priorities and changing requirements.
• Professional and confident when dealing with senior management, customers and visitors.
• Proactive, resourceful and able to work independently.
• Practical, hands-on and capable of problem solving.
• A team player with a positive, can-do attitude.

Sales experience would be advantageous, particularly experience dealing directly with customers across B2B and B2C environments, responding to enquiries and supporting sales activities.

Experience with website content, social media, Canva, CRM systems or similar digital tools would also be a plus.

Experience supporting senior management or directors, coordinating meetings or events, or working in a B2B and B2C environment within manufacturing, engineering, technology, products or e-commerce would be advantageous.

Requirements

• Current NZ driver's licence – occasional deliveries, collections and business errands required.
• Some domestic and/or international travel may be required.
• Must be a New Zealand citizen or resident with the right to work in New Zealand.
• English as a first language is desired.
• High level of professionalism, discretion and confidentiality.

Why A-Ward?

This is an opportunity to become a valued member of a growing business. You will have exposure to senior management, customers, board-level activity, communications, content and the wider operations of the business.

If you're organised, capable, adaptable and the type of person who sees what needs doing and gets it done, we'd love to hear from you.

Apply now with your CV and a cover letter explaining why you're a great fit for A-Ward.