Personal Assistant

Personal Assistant – Civil Claims

12-month fixed-term contract | Full-time | Melbourne

About the role

We’re looking for an experienced Personal Assistant to join our Civil Claims team on a 12-month fixed-term, full-time basis.

You’ll provide high-quality PA, secretarial and administrative support to our Practice Managers, Claims Managers and Medical Advisors, helping the team deliver an exceptional service to Avant’s members.

What you'll be doing

• Providing proactive PA, secretarial and administrative support to the Civil Claims team
• Preparing correspondence, statements, submissions and other claims documentation
• Managing confidential claims files, records and correspondence
• Preparing and reviewing documents from digital dictation
• Processing payments, accounts and invoices
• Managing telephone enquiries and ensuring urgent matters are escalated appropriately
• Supporting government recovery applications and related administration
• Assisting with general administrative tasks across the team

About you

We’re looking for someone who is organised, proactive and highly detail-focused, with the ability to manage competing priorities and work confidently in a professional environment.

You’ll ideally have:

• Previous experience as a Personal Assistant, Legal Secretary, Executive Assistant or similar
• Strong administration, organisation and time management skills
• Excellent written and verbal communication skills
• A high level of accuracy and attention to detail
• The ability to manage confidential information with discretion
• Previous legal, insurance or claims experience is desirable
• Strong Microsoft Office skills