Personal Assistant

We are an award-winning, fully integrated residential renovation and construction company. We operate as a true one-stop shop, combining premium building, villa restorations, full home renovations and high-end landscaping under one roof. Serving Central Auckland and the North Shore, our team of professionals takes pride in bringing extraordinary spaces from concept to creation.

About the role

This is an office-based role located at headquarters in Wairau Valley. You will have a dedicated space to manage the day-to-day administrative hub of the business, supporting the Director who handles multi-trade scheduling, client consults, and overall business operations.

Key responsibilities

• Masterfully manage the Director's diary, scheduling appointments for the Director and on occasion other team members, constantly juggling shifting priorities across build, landscape, and paint teams
• Confidently answer all incoming business calls and inquiries, extract the right details from homeowners, and seamlessly load qualified leads into the schedule and appropriate correspondence
• Stay three steps ahead by anticipating scheduling conflicts, preparing information in advance, and operating proactively rather than reactively
• Act as the main point of contact, ensuring everyone from residential clients to site build teams gets clear, professional, and timely communication
• Manage general office administration including managing supplies, equipment and office services and maintaining organized records and filing
• Run personal errands and handle general lifestyle admin to free up the Director's time

About you

• Comfortable setting up spreadsheets, tracking data, and managing basic lists or formulas in Microsoft Excel
• Self-starter who motivates yourself, takes complete ownership of your tasks, and works exceptionally well independently
• Confident decision-maker who can assess a situation quickly, weigh up the options, and make smart, practical calls
• Sharp attention to detail; you spot errors before others do and take pride in accuracy
• Excellent, polished phone manner; you enjoy talking to clients and can comfortably guide conversations
• Naturally look ahead, spot potential bottlenecks, and stay several steps ahead
• Build rapport effortlessly with a wide variety of people, including property owners and tradesmen
• Valid NZ driver's licence required, as you will need to use your own vehicle to run errands when needed
• Flexibility required as company mobile phone may occasionally need to be answered outside standard hours to handle urgent inquiries

Benefits

• Great core hours (9am to 3pm), offering a lifestyle balance alongside a bit of mutual flexibility
• Company mobile phone and carparking
• Great collaborative team culture