Personal Assistant – Institutional Abuse Team

We are seeking an experienced and highly organised Personal Assistant to join our Institutional Abuse team.

This is a unique opportunity to work within a close-knit, supportive and purpose-driven team who are committed to achieving meaningful outcomes for clients. Our team environment is collaborative, respectful and positive, and we take pride in supporting one another in what can be complex and emotionally demanding work.

About the Role

As a PA within our Institutional Abuse team, you will provide high-level administrative and practice support to solicitors working in this area. The work is important and often sensitive. While the subject matter can at times be confronting, we have strong systems in place to support our staff, including structured supervision, debriefing opportunities, manageable file allocations and a genuine open-door culture.

We value professionalism, compassion and resilience, and we are committed to ensuring our team feels supported both professionally and personally.

Key Responsibilities

Your duties will be consistent with that of a Legal Personal Assistant and will include:

• Diary and calendar management
• Coordinating client appointments (in person and virtual)
• Liaising with clients in a sensitive and professional manner
• File management (electronic and physical)
• Drafting and formatting correspondence and court documents
• Preparing briefs and collating evidence
• Managing incoming and outgoing mail and email
• Billing and time entry support
• General administrative assistance

You will work closely with solicitors to ensure matters progress efficiently and clients feel supported throughout the process.

About You

To be successful in this role, you will have:

• Previous experience as a Legal Secretary or Personal Assistant (litigation experience highly regarded)
• Exceptional organisational skills and attention to detail
• Strong written and verbal communication skills
• The ability to handle confidential and sensitive material with discretion
• Compassion and emotional intelligence
• The capacity to manage competing priorities and work to deadlines
• A team-focused, positive attitude

Experience in personal injury, abuse litigation, or other sensitive practice areas will be highly regarded but is not essential.

Why Join Us?

• Supportive and collaborative team culture
• Meaningful and purpose-driven work
• Clear systems to support staff wellbeing
• Professional development opportunities
• A firm that genuinely values its people

If you are an experienced PA who is looking to contribute to meaningful work within a supportive and positive environment, we would love to hear from you.

Please forward your CV and a brief cover letter outlining your experience and suitability for the role to [email protected].