Personal Assistant | Administration & Operations Support

Seeking a Personal Assistant | Administration & Operations Support

HOURS & ROSTER

Casual | Approximately 30–35 hours per week

Primary roster: Monday – Thursday | 7:30am – 3:30pm

Occasional weekend availability may be required a few times per year.

Onboarding & Training Rate – $40 p/h
Ongoing Rate – $45 p/h

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ABOUT THE ROLE

Are you someone who combines organisation with creativity, adapts easily when priorities change and naturally looks for practical solutions?

We are looking for a capable, tech-confident Personal Assistant to support administration, systems, documentation, research and content across a busy but highly organised environment.

This is a behind-the-scenes role with little to no direct client or customer interaction.

You will become a highly valued member of a small, supportive team, with the opportunity to learn the role deeply, build trust and gradually take on greater responsibility over time.

Our team is genuinely excited to welcome the right person — someone who will help us build on an already positive, caring and productive working environment and make it even better.

We expect the successful person to learn significantly within the role, so we are more interested in learning ability, adaptability, attitude and follow-through than someone ticking every box on day one.

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CORE EXPERIENCE & SKILLS

You will need:

• Previous office administration, PA or EA experience
• Strong professional document-development and report-writing skills
• Confidence using Microsoft Word, PDFs and cloud-based document systems
• Strong research and information-gathering skills
• Confidence using AI tools for research and productivity
• Experience using Canva and video-editing software
• Strong written and spoken English
• Excellent attention to detail and accuracy
• Strong computer confidence and willingness to learn new systems

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HIGHLY REGARDED

Experience in any of the following would be highly regarded:

• NDIS or disability-sector administration
• Content creation, photography or video editing
• Working with confidential or sensitive documentation
• Research, sourcing or procurement
• Project-based administrative support

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BONUS SKILLS

Helpful but not essential:

• Notion
• Recruitment administration
• Social media scheduling and publishing
• Meta Business Suite
• YouTube, Instagram and TikTok content uploading
• Advanced AI prompting or workflow development

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EDUCATION

Formal study such as a Certificate IV, Diploma or Degree in administration, business, communications or a related area would be viewed positively but is not essential.

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PHYSICAL & WORKPLACE REQUIREMENTS

This is an active onsite role and may include:

• Walking approximately 3–5 km throughout the working day
• Regular use of stairs
• Moving through child and service-dog safety gates
• Carrying grocery bags, deliveries and boxes
• Occasional assistance moving light furniture or household items

Applicants must be comfortable safely completing the normal physical requirements of the role.

This is also a medically sensitive workplace with strict environmental requirements.

Applicants must be non-smokers and non-vapers due to medical requirements within the workplace.

You must also be comfortable:

• Following strict hygiene procedures
• Working within fragrance and scent restrictions
• Working in an allergy-conscious environment
• Working around one large and one small service dog
• Maintaining an appropriate and calm noise level within the workplace

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THE PERSON WE ARE LOOKING FOR

You will likely thrive here if you are:

• Highly organised and conscientious
• Adaptable and solutions-focused
• Calm, patient and compassionate
• Reliable and consistent
• Honest and transparent
• Creative skills
• Highly detail-focused
• Comfortable communicating with different personalities
• Able to listen carefully and retain information
• Confident working independently once trained
• Open to feedback and willing to adjust
• Professional with boundaries and confidentiality
• Someone who notices what needs to happen next and follows it through

Most importantly, we are looking for someone who combines:

Organisation + Adaptability + Creativity + Follow-Through + Problem Solving

This is a genuine long-term position for someone who wants to build their career, become a highly valuable member of the team and develop into a trusted right-hand support person over time.