Personal Assistant To Director

Personal Assistant to Director

This is a regular, work from office job. (Brahmins preferred)

Role Summary

Manage incoming and outgoing client calls, appointment scheduling, follow-ups, WhatsApp communication, payment coordination, and basic client support on behalf of our Director, Dr. Chakrapani. The role requires professionalism, confidentiality, excellent communication skills, and strong organizational ability and a very pleasing personality.

Key Responsibilities

1. Call Management

• Answer incoming calls professionally
• Understand the purpose of the inquiry
• Understand the purpose of the inquiry
• Explain consultation services and procedures
• Maintain call logs and client records

2. Appointment Scheduling

• Schedule and confirm consultations / appointments
• Coordinate appointments through phone, WhatsApp, and calendar system
• Send timely reminders before appointments
• Manage daily consultation as per calendar

3. Client Follow-Up

• Follow up with prospective clients who enquired but did not book
• Follow up after consultations when required
• Maintain long-term client relationships
• Track repeat consultation opportunities

4. WhatsApp & Message Handling

• Respond to routine client queries
• Share consultation details, payment instructions, and appointment confirmations
• Organize and maintain communication records

5. Payment Coordination

• Share payment details
• Verify receipt of payments
• Maintain basic payment tracking records

6. Administrative Support

• Maintain client database
• Prepare daily appointment schedules
• Update CRM or spreadsheet records & generate weekly activity reports

Required Skills Essential

• Excellent spoken English and Telugu (Hindi is a bonus)
• Pleasant and professional phone etiquette
• Strong listening skills
• Comfortable using WhatsApp, Google Calendar, Excel Sheets
• Ability to maintain strict confidentiality & professionalism

Required Skills Preferred

• Experience in customer service, wellness, coaching, consulting, or astrology-related businesses
• CRM experience
• Ability to handle high call volumes

Key Traits

• Polite and pleasant
• Organized and dependable
• Confidential
• Detail-oriented
• Mature judgment
• Ability to speak confidently with high-net-worth clients

Working Hours

• Monday to Saturday (Sunday is a holiday)
• 9:00 AM to 6:00 PM (in the office)
• Accompany our Director for Business camps when needed
• Available on WhatsApp during and after working hours

Compensation / Salary Structure

Depending on experience and expertise:

• Rs 10,000/- to 15,000/- varies as per candidate