Personal Banking Advisor

Personal Banking Advisor
Permanent Full Time Takapuna Branch, Auckland

Our TSB team in Takapuna is looking for a Personal Banking Advisor .

You'll be the first point of contact for all new and existing customers with a strong focus on building and maintaining relationships. Your passion will be delivering all customers with exceptional service, while being responsible for providing banking solutions and options to help customers achieve their financial goals.

Having a continuous commitment towards putting the needs of our customers first will set you apart from the rest, and your ability to use initiative and self-manage when required, will be critical to your success. This is an exciting position with the opportunity to join a close team environment, and to build your career within a highly successful, growing, and ambitious organisation. 

Who are you?

• You have a compassionate nature which enables you to connect with, empathise, and understand a wide variety of people
• A natural anticipator of needs, a juggler of many tasks and every-day no matter how hectic, you still find a reason to smile, and find the positive in your day
• Great understanding of customer needs and thrive in a role that allows you to build and maintain strong connections.
• You are a team player with a ‘can do’ attitude

We are looking for candidates who:

• Are working towards or have a New Zealand Certificate in Financial Services Level 5
• Have recent front line banking experience
• Can connect and engage with people at a variety of levels
• Enjoy supporting our customers and providing exceptional service
• Are savvy with all Microsoft applications and savvy with picking up new systems

***What’s in it for me?***At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.  We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. 

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.  If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!

Closing date for applications is 6.00pm Tuesday 26th of August  - applications will be reviewed as they come in.

For a copy of the Job Description visit personal-bannking-advisor-pd.pdf