Personal Care Assistant/ coordinator

Overview

Join our dynamic healthcare team as a Personal Care Assistant/Coordinator, where your enthusiasm and organizational skills will directly enhance patient care and streamline administrative operations. In this vital role, you will coordinate personalized care services, manage patient records, and ensure seamless communication between clients, healthcare providers, and support staff. Your proactive approach will foster a compassionate environment that prioritizes patient well-being and operational excellence. This paid position offers an exciting opportunity to make a meaningful difference in people's lives while developing your expertise in medical administration and client coordination.

Duties

• Coordinate and schedule personal care services, ensuring clients receive timely and appropriate support tailored to their needs
• Manage electronic health records (EHR) and electronic medical records (EMR), maintaining accuracy, confidentiality, and compliance with health regulation policies
• Serve as the primary point of contact for clients, families, and healthcare providers via phone communication and client communication channels
• Support medical administrative tasks such as appointment setting, insurance verification, billing support, and documentation using patient management software
• Maintain strict confidentiality of all patient information in accordance with privacy laws and organizational policies
• Assist with navigating health insurance processes and understanding relevant health regulation policies to facilitate smooth client service delivery
• Utilize Microsoft Office tools to prepare reports, schedules, and correspondence that support daily operations

Skills

• Proven experience in medical office settings or healthcare administrative roles with a focus on client coordination
• Strong knowledge of health regulation policies, privacy standards, and maintaining patient confidentiality
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes
• Experience working with patient management software such as EMR/EHR systems or similar electronic health records platforms
• Excellent customer service skills with the ability to communicate effectively via phone and in person
• Familiarity with medical terminology to accurately interpret clinical information and assist with documentation
• Ability to handle multiple tasks efficiently while demonstrating attention to detail in typing, data entry, and record keeping
• Knowledge of health insurance procedures to support billing inquiries and coverage verification

Embark on a rewarding career where your dedication enhances patient experiences while sharpening your skills in healthcare administration. We are committed to fostering a supportive environment that values your contributions every step of the way!

Pay: $33.43 - $48.21 per hour

Expected hours: 36.0 per week

Benefits:

• Dental insurance
• Health insurance

Work Location: In person