Personal Lines Account Assistant - Entry Level

If you are an energetic, self-motivated individual looking to start or advance your career in the insurance industry, we would love to hear from you!

As an Account Assistant/Customer Service Representative, you will play an important role in supporting our Personal Lines team and delivering exceptional service to our clients. Responsibilities include processing policy changes, responding to client and carrier inquiries, maintaining accurate customer records, assisting with billing activities, and learning insurance rating and management systems.

At Western Dakota Insurors, we are committed to helping our employees succeed. We provide comprehensive training, ongoing mentorship, and opportunities for professional growth. We also invest in your future by covering the cost of insurance licensing and approved continuing education.

While prior insurance experience is a plus, it is not required. We are seeking a motivated, detail-oriented individual with a strong work ethic, excellent customer service skills, and a desire to learn and grow within our organization.

This version reads a little stronger for recruiting purposes and emphasizes career growth, training, and customer service skills—qualities that tend to attract good entry-level candidates.

Benefits Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Hands on Training

Responsibilities

• Assist Account Managers and Producers
• Maintain contact with clients, to ensure they receive the best customer service
• Maintain communication with underwriters
• Market agency client to insurance companies
• Complete policy changes, proposals, quote reviews, rating duties, etc.

Requirements

• Must be willing to obtain property and casualty license at our cost.
• High School Diploma required.
• Post-secondary degree preferred.
• Strong organizational and time management skills.
• Effective verbal and written communication skills
• Professional office and phone etiquette

Company Description At Western Dakota Insurors, we specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play. Apply to be part of our team today!