Personal Lines Handler

Personal Lines Handler Are you passionate about delivering exceptional customer service in the insurance sector? We are currently seeking a motivated Personal Lines Handler to join our team at a leading insurance brokerage based in Donegal Town . This is an exciting opportunity to work with individual clients and provide tailored insurance solutions.

This is a hybrid role,two days a week onsite

Candidates seeking part time will be considered

Key Responsibilities

• Client Portfolio Management: Manage a portfolio of personal lines clients, focusing on retention and satisfaction.
• Insurance Administration: Handle policy renewals, quote comparisons, and ensure timely issuance of policy documents.
• Customer Support: Address client inquiries, assist with mid-term adjustments, and provide guidance on claims processes.
• Underwriter Engagement: Gather necessary information for underwriters to facilitate the placement of risks.
• File Management: Maintain accurate records and documentation to comply with regulatory standards and company procedures.
• Market Awareness: Stay informed about changes in personal insurance products and market trends that may affect clients.
• Team Collaboration: Work closely with colleagues to provide seamless service and support when needed.

Experience / Skills Required

• Insurance Experience: Previous experience in personal lines insurance handling, ideally in motor
• Qualification: APA/CIP or working towards this
• Product Knowledge: Strong understanding of personal lines products, including Home, Motor, and Travel Insurance.
• Organizational Skills: Excellent attention to detail and strong organizational abilities.
• Regulatory Knowledge: Familiarity with the regulatory environment governing personal insurance in Ireland.
• IT Skills: Proficiency in insurance-related software; previous experience with relevant systems is a plus.
• Customer Focus: Strong communication and interpersonal skills, with a commitment to providing outstanding service.

What We Offer

• Competitive Salary: Attractive salary and benefits package reflecting your experience and contribution.
• Flexible Work Options: Opportunities for hybrid working arrangements to support a healthy work-life balance.
• Professional Growth: Ongoing training and development programs to enhance your skills and career trajectory.
• Employee Benefits: Access to discounted insurance products, wellness programs, and other perks.
• Career Advancement: Clear pathways for progression within a supportive and dynamic organization.

If you're eager to make a difference in the lives of individual clients and join a team of dedicated professionals, we’d love to hear from you!

Note: Our client is regulated by the Central Bank of Ireland.