Acera Insurance Airdrie
Personal Lines Processing
Skills
21 days ago
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Important information
Contract type:
Permanent
Location:
Airdrie, AB, Canada
Work mode:
Onsite
Published on:
1 October 2026
What they need
About the Role
We are seeking a detail-oriented and reliable Processor to support our team by managing new business & endorsement submissions, documentation, and internal processing workflows. This role is critical in ensuring new business applications and midterm endorsements are complete, accurate, and processed efficiently while meeting service timelines.
Key Responsibilities
- Review, prepare, and process new business and endorsement submissions
- Ensure all required documentation is complete and accurate prior to processing
- Enter and update client and policy information in our Broker Management System (Epic)
- Coordinate with sales staff to resolve missing or incorrect information
- Manage rush requests and prioritize workloads based on effective dates
- Maintain organized digital files and documentation standards
- Track submission status and follow up as needed
- Support compliance and quality control requirements
- Assist with additional administrative or processing tasks as required
Qualifications & Skills
- Level 1 Insurance License (required prior to starting)
- Previous experience in insurance processing, administration, or office support (preferred)
- Strong attention to detail and accuracy
- Excellent time management and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Clear written and verbal communication skills
- Proficiency with Microsoft Office
- Ability to work independently and as part of a team
- Professional, dependable, and confidentiality-minded
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care
Work Location: In person
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