Personal Support Worker

STATEMENT OF POLICY:

The Personal Support Worker (PSW) is responsible for providing compassionate, resident-centered care that promotes dignity, independence, comfort, and quality of life. Working as part of the interdisciplinary team, the PSW assists residents with activities of daily living, observes and reports changes in condition, and contributes to a safe, supportive, and home-like environment.

The PSW is accountable to the Licensed Practical Nurse (LPN), Registered Nurse (RN), Director of Care and Administrator, and is expected to practice in accordance with Pine Grove Nursing Home policies and procedures and established standards of care.

Major Responsibilities

Resident Care

• Provide exceptional personal care including bathing, dressing, grooming, oral hygiene, toileting, continence care, nail and skin care.
• Assist residents with mobility, transfers, positioning, ambulation, and use of mobility equipment following All the Right Move policies and procedures.
• Support residents during mealtimes by assisting with feeding, hydration, and monitoring nutritional intake.
• Promote resident independence by encouraging participation in activities of daily living whenever possible.
• Maintain resident comfort, dignity, privacy, and respect during all interactions.
• Respond promptly to resident needs, call bells, and requests for assistance.

Resident Well-Being and Quality of Life

• Develop positive, therapeutic relationships with residents and families.
• Engage residents in meaningful conversation and activities that support emotional and social well-being.
• Promote a home-like environment that fosters resident choice, autonomy, and individuality.
• Support residents' participation in recreational, social, and spiritual activities.

Observation and Communication

• Observe residents for changes in physical, emotional, cognitive, or behavioral status.
• Report observations, concerns, incidents, and changes in condition to the nurse in charge promptly.
• Document care and observations accurately using chart and electronic health system.
• Participate in shift report and communicate effectively with team members.

Infection Prevention and Safety

• Follow infection prevention and control practices, including appropriate use of personal protective equipment (PPE).
• Adhere to routine practices and transmission-based precautions.
• Maintain a clean, safe, and organized resident environment.
• Report hazards, incidents, accidents, and safety concerns immediately.
• Follow safe resident handling procedures and use mechanical lifts and equipment appropriately.

Teamwork and Professionalism

• Work collaboratively with nursing staff, residents, families, and other members of the interdisciplinary team.
• Demonstrate professionalism, respect, and accountability in all workplace interactions.
• Contribute positively to team morale and assist co-workers when resident care needs permit.
• Maintain resident confidentiality.
• Attend required education sessions, meetings, and complete annual training programs.

Housekeeping and Environmental Responsibilities

• Maintain resident rooms and common areas in a clean and orderly manner.
• Assist with laundry, linen changes, and other environmental duties as assigned.
• Ensure equipment is cleaned and stored appropriately after use.

Qualifications

• Personal Support Worker certification.
• Current CPR certification preferred.
• Ability to communicate effectively with residents, families, and team members.
• Demonstrated ability to work independently and as part of a team.
• Ability to meet the physical demands of the position.

Core Competencies

• Compassion and empathy
• Resident-centered care
• Communication skills
• Teamwork and collaboration
• Accountability and professionalism
• Time management and organization
• Adaptability and flexibility
• Commitment to safety and infection prevention
• Respect for resident dignity and choice

Performance Expectations

The Personal Support Worker is expected to:

• Provide safe, competent, and compassionate care.
• Demonstrate reliability and regular attendance.
• Follow policies, procedures, and care plans.
• Maintain positive relationships with residents, families, and colleagues.
• Complete assigned duties efficiently and effectively.
• Contribute to a positive and supportive workplace culture.
• Support Pine Grove Nursing Home's mission, values, and commitment to quality resident care.

Pay: $30.07-$32.01 per hour

Expected hours: 7.5 per week

Benefits:

• Company pension
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care
• Wellness program

Work Location: In person