Personalization Specialist

Job Overview:
Ferrari of Austin is seeking a full-time Personalization Specialist to join our team in Austin, Texas. In this highly exclusive role, you will act as a brand ambassador and design consultant, guiding clients through the bespoke journey of configuring and ordering their dream Ferrari. From choosing the perfect historical exterior paint to selecting tailored interior stitching, you will turn a client’s vision into a highly customized reality. No prior automotive experience is required; we provide comprehensive training to make you an expert in our world-class vehicle lineup, exclusive option content, and extensive color palettes.

• Bespoke Consultation: Guide high-net-worth clients through the configuration and factory ordering process using digital configurators and physical material samples (leathers, carbon fiber, paint chips).
• Relationship Management: Build deep, authentic connections with a sophisticated clientele, delivering a hospitality-forward experience that aligns with the Ferrari luxury standard.
• Product Expertise: Maintain a flawless understanding of the Ferrari product lineup, performance specifications, vehicle options, and historical color schemes (learned via provided training).
• Precision Order Management: Ensure absolute accuracy in configuring, documenting, and submitting complex vehicle build sheets to the factory.
• Collaboration: Partner with the sales and dealership leadership teams to seamlessly transition clients from initial purchase intent to the detailed design phase.

Pay: $22.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person