Pet Relationship Manager

At Supertails, we’re building a world where every pet gets the care, love and attention they deserve — combining veterinary care, grooming, training and pet products under one ecosystem.

And we’re looking for a Pet Relationship Manager (PRM) who can become the heart of our clinic experience.

Are you a people person who LOVES pets?

Can you turn a first-time visitor into a lifelong pet parent? Then this could be your next adventure!

What you’ll do:

• Own the pet parent experience from hello to goodbye
• Coordinate appointments with Vets & Groomers
• Handle queries and build strong relationships
• Drive consultative selling, cross-selling & upselling
• Manage products, merchandising & clinic experience
• Keep day-to-day clinic operations running smoothly
• Create an experience that makes pet parents say, “We’re coming back!”

We’re looking for:

• 1+ year in retail / customer-facing
• Excellent communication & relationship-building skills
• Strong interest in consultative sales
• Pet parenting experience is preferred
• Pet/healthcare/clinic experience = bonus

Pay: ₹28,000.00 - ₹33,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Application Question(s):

• Do you have 1+ year of experience in a customer-facing / retail / customer support role?
• Do you have experience working in a sales or target-driven environment?
• Are you a pet parent / do you have hands-on experience caring for pets?
• This role involves working from a Supertails clinic in Bengaluru. Are you comfortable working from the assigned (Indiranagar/ Kalyan Nagar/ Whitefield) location?
• Are you comfortable with ₹28–32K monthly salary with other benefits?

Work Location: In person